“…They must also regularly update their professional management skills to meet ministerial and organizational requirements for optimal management of the work environment for the benefit of nursing staff, on the one hand, and of both accessibility and continuity of care and services for the benefit of the population, on the other. [21] In reviewing the scientific literature, [12][13][14][15][16][17][18][19][20] we found that a significant amount of NM time is spent on the administrative management of operations, including staff training, work schedule management, mentoring, substitutions, completion of forms of all kinds, participation in meetings, drafting of minutes, checking payroll, supervision, and mail delivery. Finally, striking a balance between their clinical and administrative roles was essential for NMs to assume their clinicaladministrative leadership within the organization.…”