“…Although health and wellness are the overarching goals of the healthcare sector, the business end of the operations must also be managed (Brooks et al, 2015;Davey et al, 2010;Garmon, 2017;Stefl , 2008). Business competencies are required in the following areas to support the provision of healthcare: quality improvement, financial management, human resources, information management, risk management, organizational theory and governance, strategic planning, marketing, and systems theory (Brown & Rich, 2020;Burke-Smalley, 2014;Council on Linkages Between Academia and Public Health Practice, 2021;Crittenden et al, 2019;Healthcare Leadership Alliance [HLA], 2021;Ramraj & Marimuthu, 2021;Romanow et al, 2020). These routine business operations ensure that the healthcare organization is able to (a) treat and retain patients, (b) improve the patient experience and quality through technology, and (c) collect and analyze data for performance measurement and management (Bachynsky, 2019;Berwick et al, 2008;Jeyaraj, 2019;Ong & Djajadikerta, 2019;Pan & Seow, 2016;Rupert et al, 2016;Zhang et al, 2020).…”