“…"Bart" Bartlett, MBA, Ph.D. is an assistant professor and Po-Ju Chen is a doctoral candidate at the School of Hotel, Restaurant, and Recreation Management at The Pennsylvania State University in University Park, Pennsylvania. 1985;Jones, Izzolo, & Christianson, 1993;Sciarini & Gardner, 1994;Sneed & Heiman, 1995). (Jones, Izzolo, & Christianson, 1993).…”