This review provides a thorough analysis of the most famous mass transfer models for random and structured packed-bed columns used in absorption/stripping and distillation processes, providing a detailed description of the equations to calculate the mass transfer parameters, i.e., gas-side coefficient per unit surface ky [kmol·m−2·s−1], liquid-side coefficient per unit surface kx [kmol·m−2·s−1], interfacial packing area ae [m2·m−3], which constitute the ingredients to assess the mass transfer rate of packed-bed columns. The models have been reported in the original form provided by the authors together with the geometric and model fitting parameters published in several papers to allow their adaptation to packings different from those covered in the original papers. Although the work is focused on a collection of carefully described and ready-to-use equations, we have tried to underline the criticalities behind these models, which mostly rely on the assessment of fluid-dynamics parameters such as liquid film thickness, liquid hold-up and interfacial area, or the real liquid paths or any mal-distributions flow. To this end, the paper reviewed novel experimental and simulation approaches aimed to better describe the gas-liquid multiphase flow dynamics in packed-bed column, e.g., by using optical technologies (tomography) or CFD simulations. While the results of these studies may not be easily extended to full-scale columns, the improved estimation of the main fluid-dynamic parameters will provide a more accurate modelling correlation of liquid-gas mass transfer phenomena in packed columns.