Healthcare SMEs are at risk of sexual harassment in the workplace due to several barriers resulting in medical professionals leaving the workforce and reduced productivity. The paper attempts to bridge the gap between the existing findings in general healthcare with medical tourism settings focusing on the medical tourists' behaviour in the destination country and the behaviour of medical practitioners in healthcare SMEs, who may be exposed to sexual harassment at workplace. Thus, this study urge for corrective actions in the medical tourism industry in ensuring the safety of medical tourists and practitioners in the rising demand for medical tourism.
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IntroductionAlthough cultural heritage is the central point for tourism (Azmi & Ismail, 2016) medical tourism is a rising phenomenon that has attracted numerous scholars in academic and the professionals in the 21 st Century. It is a business activity that falls under health tourism which is a subset of tourism studies. Accordingly, tourism pertains to the interdisciplinary between the interaction of tourists, business suppliers, governments, communities and environment which falls under the human behavioural studies. As Setyowati, Harani, and Falah (2013) puts it, health and behaviour are interconnected as it integrates various department and functions as well as serves patients from a differing background.On the other hand, health tourism is commonly known as travelling across one's country borders for one's mental and physical wellbeing. Thus, medical tourism relates to the travel of people who are in search of medical treatments as their main intention of the trip.Meanwhile, Nielsen et al. (2017) put forward that there is no single definition, cause and theoretical framework on sexual harassment, hence the definition of such misconduct is worth to look into. According to Malaysia's Code of Practice on the Prevention and Eradication of Sexual Harassment, sexual harassment is defined as unwanted conduct of sexual nature has the effect of verbal, non-verbal, visual, psychological or physical harassment. The Code of Practice also explained that verbal harassment comes in the forms of offensive or suggestive remarks, non-verbal harassments occur through leering or ogling with suggestive overtones. On the Abdullah, N.C., et.al. / 8 th AicE-Bs2018Sheffield, UK, 14-15 July 2018, Aug. 2018 (p.65-71) 66 other hand, visual harassment means that showing pornographic materials-based letters or sexual exposure, while psychological harassment could happen through repeated insistent and unwanted social invitations. Finally, physical harassment means the occurrence of inappropriate touching.Meanwhile, Small-Medium Enterprise (SME) healthcare facilities carry different meanings due to the differing methods of classification. While some authors posit that the size of healthcare facilities depend on the number of bed, some others would define it based on electricity usage. For instance, for inpatient-based healthcare facilities, centres with 200 or less bed ...