Prevalence of Aggression Towards Residential Social Workers: Do Qualifications and Experience Make a Difference?

Winstanley, Sue; Hales, Lisa

doi:10.1007/s10566-008-9051-9

Cited by 30 publications

(12 citation statements)

References 13 publications

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“…In line with other studies, such as Sekol (2014), Alink et al (2014), Euser et al (2014, Harris and Leather (2012) and Winstanley and Hales (2008), our study shows that violence is a common phenomenon within secure units for adolescents. Secure units are challenging work settings where adolescents with a range of problematic behaviour live under the same roof, while staff are often not adequately trained to deal with such behaviour.…”

Section: 'A Challenging and Demanding Work Setting'supporting

confidence: 93%

‘If you take it personally you break’ Neglected voices on violence in secure units for adolescentssw

Andersson

Överlien

2018

SWSSR

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To a large degree, the voices of staff running daily operations in secure units for adolescents, particularly on sensitive issues such as violence and abuse, have been missing. The aim of the present paper is to make these voices heard by investigating what forms of violence staff in secure units encounter in their day-to-day work and to deepen our understanding of how they handle it. The study uses two theoretical starting points. First, the secure unit is understood in terms of Berger and Luckmann’s concept of institutionalisation, emphasising how behaviour and practices develop through well-defined roles. Secondly, inspiration is drawn from Goffman’s notion of frontstage and backstage, highlighting how staff within an institution (i.e. secure unit) enter into different roles. Fifty-three semi-structured interviews were conducted with staff at three different secure units for adolescents in Sweden. The material was organised through a thematic analysis, yielding six themes placed under two headings; ‘A violent scene? A matter of definition’ and ‘Handling violence: strategies employed’. The results show how staff describe youth as the violent party and how they suppress their own emotions. Additionally, staff articulated their own use of violence toward youth and their emotional stance, describing an interpersonal shield that protected them from violence. The results underline the importance of raising questions about the nature of violence in secure units for adolescents and how staff handle such violence in their everyday work.Keywords: Secure units, staff perspective, violence, front and backstage, institutionalisation

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Section: 'A Challenging and Demanding Work Setting'supporting

confidence: 93%

‘If you take it personally you break’ Neglected voices on violence in secure units for adolescentssw

Andersson

Överlien

2018

SWSSR

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“…With such a limited number of studies on the topic, and the critical role that accurate incident reporting has on the prevention of workplace violence (Crilly, Chapman, & Creedy, 2004; Winstanley & Hales, 2008), there is clearly a need for further rigorous research that examines specifically incident reporting of violent or aggressive acts of patients toward health-care providers in noninstitutional health-care settings. In a systematic review of the literature examining patient violence and aggression in noninstitutional health-care settings, Campbell, McCoy, Hoffman, and Burg (2014) found that there are a limited number of published studies with a specific focus on workplace violence in noninstitutionalcare settings such as home health-care agencies.…”

Section: Incident Reporting By Health-care Workers In Noninstitutionamentioning

confidence: 99%

Incident Reporting by Health-Care Workers in Noninstitutional Care Settings

Campbell

2016

Trauma, Violence, & Abuse

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Patient-perpetrated violence and aggression toward health-care workers, specifically in noninstitutional health-care settings, cause concerns for both health-care providers and the clients whom they serve. Consequentially, this presents a public affairs problem for the entire health-care system, which the current research has failed to adequately address. While the literature overwhelmingly supports the assertion that accurate incident reporting is critical to fully understanding patient violence and aggression toward health-care providers, there is limited research examining provider decision making related to reporting incidents of patient violence and aggression targeted toward the provider. There is an even greater paucity of research specifically examining this issue in noninstitutional health-care settings. It is therefore the objective of this review to examine this phenomenon across disciplines and service settings in order to offer a comprehensive review of incident reporting and to examine rationales for providers reporting or failing to report instances of patient violence and aggression toward health-care providers.

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“…It is generally accepted that workplace violence occurs commonly in certain healthcare professions such as nursing, 1 general practice, 1 ' 2 " 5 social work, 6 " 13 and prehospital setting. 14 " 1 Definitions of workplace violence have varied, but for the health sector, can be defined as, "Incidents where staff are abused, threatened, or assaulted in circumstances related to their work, including commuting to and from work, involving an explicit or implicit challenge to their safety, well-being or health".…”

Section: Introductionmentioning

confidence: 99%

Factors Associated with Workplace Violence in Paramedics

Koritsas

Boyle

Coles

2009

Prehosp. Disaster med.

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Introduction: The majority of research that has explored workplace violence has focused on establishing the prevalence of violence in different settings. In general, there is a paucity of research that explores factors that may predict or increase the risk of experiencing violence in the workplace. Objective: The aim of this research was to determine predictors of violence for paramedics. Methods: A questionnaire was developed that focused on paramedics' experiences with six forms of violence: verbal abuse, property damage/theft, intimidation, physical abuse, sexual harassment, and sexual assault. The questionnaire was distributed randomly to paramedics throughout rural Victoria and metropolitan South Australia, and completed and returned anonymously. Results: Predictors emerged for verbal abuse, intimidation, sexual harassment, and sexual abuse. Specifically, gender was the only predictor of intimidation, sexual harassment, and sexual assault. Paramedic qualifications, how they responded to a call-out, and hours per week in direct patient contact emerged as a predictor of verbal abuse. Conclusions: Certain factors predict or predispose paramedics to workplace violence. The need for workplace violence education and training is imperative for the prevention of violence, as well as for its management. Koritsas S, Boyle M, Coles J: Factors associated with workplace violence in paramedics. Prehosp Disaster Med2W);24(5)-A\7-421.

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Prevalence of Aggression Towards Residential Social Workers: Do Qualifications and Experience Make a Difference?

Cited by 30 publications

References 13 publications

‘If you take it personally you break’ Neglected voices on violence in secure units for adolescentssw

‘If you take it personally you break’ Neglected voices on violence in secure units for adolescentssw

Incident Reporting by Health-Care Workers in Noninstitutional Care Settings

Factors Associated with Workplace Violence in Paramedics

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