“…Participants' perspectives reinforced findings describing women veterans' preferences about care environments and perceptions about VHA facilities associated with VHA use and attrition (Evans, Tennenbaum, Washington, & Hamilton, 2019;Hamilton, Frayne, Cordasco, & Washington, 2013;Kehle-Forbes et al, 2017;Klap et al, 2019;Mengeling, Sadler, Torner, & Booth, 2011). Participants perceived that some VHA facilities were unwelcoming, hostile, or unsafe for women veterans, as reported in other studies (Dyer et al, 2019;Evans et al, 2019;Kehle-Forbes et al, 2017;Klap et al, 2019;Washington, Yano, & Simon, 2006). Our evaluation highlights staff and providers' efforts to address access barriers, including increasing provider training in gender-sensitive care, developing more private clinic spaces for on-site care, and by offering alternative options to receive care (e.g., telehealth, community care).…”