2015
DOI: 10.1016/j.jebo.2015.01.001
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Price complexity and buyer confusion in markets

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Cited by 28 publications
(2 citation statements)
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“…Economics experiments (see, e.g., Kalayci andPotters 2011 andKalayci 2011) show that increasing the number of product attributes or price scheme dimensions can create confusion and lead to suboptimal consumer choices. We explore two sources of consumer confusion due to price presentation: frame differentiation (when firms adopt different frames) and frame complexity (when firms use a common but complex frame).…”
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confidence: 99%
“…Economics experiments (see, e.g., Kalayci andPotters 2011 andKalayci 2011) show that increasing the number of product attributes or price scheme dimensions can create confusion and lead to suboptimal consumer choices. We explore two sources of consumer confusion due to price presentation: frame differentiation (when firms adopt different frames) and frame complexity (when firms use a common but complex frame).…”
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confidence: 99%
“…See Carlin (2009) for a theoretical argument. Kalayci (2015) 11. Calculating the probability of a refund was more complex for the Pinnacle dataset.…”
Section: For Example €mentioning
confidence: 99%