“…However, what respondents like least has provided quality indicators, which will be useful for monitoring and evaluation Perceived incompetence of community health workers and long waiting times are also important quality issues evidenced by the responses. This is in line with the findings of Lewis et al [18] which shows that households do not value communily health workers and prefer private care because of lower waiting times and high probability of success, unfortunately the majority of our people may not be able to afford the private hospital charges thus leading to gross inequity of care delivery. Also, in a study by Hadad et al [19] it was observed that the community perceptions laid emphasis more on outcomes of health interventions rather than preventive care, consequently perceived quality by the community were categorized under technical competence of healthcare personnel, interpersonal relations between patients and care providers, availability and adequacy of resources and services, accessibility and effectiveness of care; these appear to be in line with our findings.…”