Primary Health Care Quality

Trintinaglia, Vanessa; Bonamigo, Andréa Wander; Azambuja, Marcelo Schenk de

doi:10.31686/ijier.vol10.iss3.3684

Cited by 2 publications

(1 citation statement)

References 35 publications

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“…Outro ponto elementar desta discussão consiste no aumento da proporção de adultos e idosos na população brasileira, o que, consequentemente, eleva a demanda de serviços da AB; especialmente na atenção às condições crônicas não transmissíveis que acometem essa faixa etária. Com isso, a equipe de saúde precisa amparar essa população de maneira resolutiva (Trintinaglia;Bonamigo;Azambuja, 2022).…”

Section: Discussionunclassified

Territory: meanings produced by primary care nurses

Marinho,

Louzada,

Da Silva

2024

CLCS

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Know the meaning of territory from the perspective of primary care nurses. An exploratory-descriptive study with a qualitative approach was conducted in ten primary healthcare units located in the city of Boa Vista, Roraima, Brazil. The social group consisted of eight permanent municipal employees who are nurses. Data collection took place from December 2022 to February 2023 through semi-structured interviews. The audio recordings amounted to approximately one hour and twenty minutes, which were transcribed manually and analyzed according to Bardin's theoretical framework. The meanings related to territory from the perspective of nurses working in primary care were organized into three thematic categories, namely: territory understood as the area of coverage for professional healthcare services, territory seen as a meeting place for healthcare professionals with priority groups, and territory interpreted as a space for care management. The meanings regarding territory have been decoded as the geographical space for the activities of the primary healthcare team professionals. Territory as the care location for priority groups, with emphasis on children, pregnant women, elderly individuals diagnosed with hypertension and diabetes, bedridden patients, migrants, individuals with disabilities, disadvantaged and vulnerable groups. Finally, (re)recognized as the place where action planning, organization of healthcare practices, service coordination, primary team supervision, and care evaluation take place.

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Section: Discussionunclassified

Territory: meanings produced by primary care nurses

Marinho,

Louzada,

Da Silva

2024

CLCS

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Public satisfaction with the quality of First Health Facility Services in Indonesia: Does sociodemographic matter?

Nantabah,

Mubasyiroh,

Kristanto

et al. 2023

Asian Pacific Journal of Tropical Medicine

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Objective: To investigate individual characteristics related to satisfaction with the quality of First Health Facility Services (FHFS) in Indonesia. Methods: This cross-sectional study analyzes national representation data. Meanwhile, the study involved 9846 representative respondents in 2019. Respondent's satisfaction with FHFS based on the five dimensions of service quality (SERVQUAL) is a dependent variable. Independent variables consist of sex, marital status, age, education, employment, insurance ownership, and economics. The study used multivariate logistic regression to explain the relationship between individual characteristics and FSHS quality. Results: 77.3% Respondents were satisfied with FHFS, with the highest order of satisfaction dimensions being assurance (59.4%), empathy (57.3%), reliability (53.6%), responsiveness (52.7%), and then tangibility (49.1%). Multivariate logistic analysis showed that divorce was 1.48 more likely than never-married to be satisfied (95% CI 1.17-1.87). Employees were 0.77 less likely than the unemployed to get satisfied (95% CI 0.70-0.86). Respondents with higher education was 0.82 less likely than those with primary education to be satisfied (95% CI 0.67-0.99). Meanwhile, respondents who had government-run insurance were 1.61 more likely than uninsured to be satisfied (95% CI 1.42-1.80). Moreover, the rich were 0.82 less likely than the poor to get satisfied (95% CI 0.73-0.92). Conclusions: Community satisfaction with FHFS is generally high, though some areas could be improved. Demographic factors are still strongly related to satisfaction ratings. The government can assess the quality of services in accordance with standards and disseminate information about service standards for primary facilities to all levels of society, ensuring that service satisfaction is rated as good by all groups.

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Primary Health Care Quality

Cited by 2 publications

References 35 publications

Territory: meanings produced by primary care nurses

Territory: meanings produced by primary care nurses

Public satisfaction with the quality of First Health Facility Services in Indonesia: Does sociodemographic matter?

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