Primary Healthcare Pharmacists’ Perceived Organizational Support and Turnover Intention: Do Gender Differences Exist?

Abstract

Purpose This study aims to explore the relationship between the four-dimensional structured perceived organizational support (emotional support, instrumental support, supervisor support, and coworker support) and the turnover intention of pharmacists in primary healthcare institutions. The gender differences between perceived organizational support and turnover intention will also be examined. Methods A cross-sectional study was conducted in primary healthcare institutions of 31 cities in China from 2 July to 1 September 2021. And the binary logistic regression model was employed for data analysis. Results 937 valid questionnaires are allocated from pharmacists in primary healthcare institutions. The regression results indicated that emotional support (b=0.073, p<0.001) has a significant influence on pharmacists’ turnover intention, and the effect of supervisor support (b=0.173, p=0.046) on pharmacists’ turnover intention differs by gender. Conclusion These findings offer suggestions for the management and stabilization of pharmacists in primary healthcare institutions. It is suggested that specific measures should be taken to increase pharmacists’ perceived organizational support and reduce their turnover intention. At the same time, gender differences need to be taken into consideration by the managers when providing perceived organizational support to reduce their turnover intention through adaptive management.

Lean Six Sigma and quality performance in Italian public and private hospitals: a gender perspective

“…, 2021; Henrique and Godinho Filho, 2020). Furthermore, in both public and private healthcare facilities, different behaviours may emerge by virtue of different and pluralistic gender orientations (Li et al. , 2023) and impact the quality of hospital outcomes.…”

“…In fact, in most cases, the implementation of LSS is not unique and does not always move along expected trajectories, so the evaluation of implementation in different contexts, such as the public and private Italian ones, is of great importance (Rosa et al, 2021;Henrique and Godinho Filho, 2020). Furthermore, in both public and private healthcare facilities, different behaviours may emerge by virtue of different and pluralistic gender orientations (Li et al, 2023) and impact the quality of hospital outcomes. Evidence in the literature has shown that, differing from gender, a variable inclination for risk-taking and goal setting rises (Dafna, 2008), while the motivation to work (Moody and Pesut, 2006) in teams or exhibit emotional intelligence (Deshpande and Joseph, 2009) may improve professionals' experience.…”