1967
DOI: 10.1016/0022-1031(67)90026-1
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Prior familiarity, perceived bias, and one-sided versus two-sided communications

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Cited by 39 publications
(30 citation statements)
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“…These authors compared the effectiveness of one-sided versus two-sided persuasive messages. The results suggest that two-sided persuasive message -one that articulates a position and refutes opposing arguments -is more effective, especially when the audience is somewhat familiar with the domain under consideration (see also Chu, 1967). One may infer that a "positive message" will cause perceivers to generate counterarguments and dismiss it as not credible.…”
Section: Introductionmentioning
confidence: 80%
See 1 more Smart Citation
“…These authors compared the effectiveness of one-sided versus two-sided persuasive messages. The results suggest that two-sided persuasive message -one that articulates a position and refutes opposing arguments -is more effective, especially when the audience is somewhat familiar with the domain under consideration (see also Chu, 1967). One may infer that a "positive message" will cause perceivers to generate counterarguments and dismiss it as not credible.…”
Section: Introductionmentioning
confidence: 80%
“…As we have argued in the Introduction, we believe that the difference in effectiveness is due to the acceptability of the message communicated in the poster (Chu, 1967;Hovland et al, 1949). We predicted that the mixed poster would be judged more acceptable and would create less reactance in individuals.…”
Section: Methodsmentioning
confidence: 92%
“…The only groups that seem more positively affected by two-sided messages were those initially opposed to the conclusion and those of "higher" educational levels. Two-sided messages can serve to "immunize" or inoculate against contradictory information of later messages (5,14,22,24,25,26).…”
Section: Introductionmentioning
confidence: 99%
“…More recent research has confirmed the importance of familiarity. In at least three studies, a two-sided appeal was more effective than a one-sided appeal when Ss were familiar with the issue (2,3,5). However, when Ss were unfamiliar with the issues, a one-sided appeal was more effective than a two-sided appeal (2,3,6).…”
mentioning
confidence: 81%