2023
DOI: 10.3390/buildings14010101
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Prioritizing Subway Station Entrance Attributes to Optimize Passenger Satisfaction in Cold Climate Zones: Integrating Gradient Boosting Decision Trees with Asymmetric Impact-Performance Analysis

Xian Ji,
Yu Du,
Qi Li

Abstract: Subway station entrances serve as crucial links between urban environments and underground transit systems and are particularly vital in cities with cold climates. Specialized design strategies are essential to address user needs and promote safety and comfort, thereby encouraging sustainable travel in harsh winter conditions. This research utilizes data from Harbin and Shenyang, two winter cities in China, to explore the nonlinear influences of subway entrance attributes on passenger satisfaction through the … Show more

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Cited by 3 publications
(2 citation statements)
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“…Conversely, excitement factors are associated with a direct, positive impact on satisfaction, engendering delight without causing dissatisfaction when absent [68]. Performance factors, distinct from the other two, have a symmetric relationship with satisfaction, where their performance level directly correlates with either satisfaction or dissatisfaction [54,69].…”
Section: Analysis Techniques For the Priority Assessment Of Attributesmentioning
confidence: 99%
See 1 more Smart Citation
“…Conversely, excitement factors are associated with a direct, positive impact on satisfaction, engendering delight without causing dissatisfaction when absent [68]. Performance factors, distinct from the other two, have a symmetric relationship with satisfaction, where their performance level directly correlates with either satisfaction or dissatisfaction [54,69].…”
Section: Analysis Techniques For the Priority Assessment Of Attributesmentioning
confidence: 99%
“…This is quantified through the relationship between the RI and PI values. To facilitate the prioritization of attributes, the impact-asymmetry index (IA index) and the range of impact on overall satisfaction (RIOS) are graphically represented on a bi-dimensional matrix, enhancing the strategic focus on attribute improvement [69].…”
Section: Analysis Techniques For the Priority Assessment Of Attributesmentioning
confidence: 99%