“…Generally, having sufficient and satisfactory social support is associated with less psychological distress, like anxiety and depression (Cohen & Wills, 1985;Sarason & Sarason, 1985). Thus, social support appears to protect individuals from the negative consequences of stressful life events (Harvey, 2007;Hobbs & Dear, 2000). Translated to the prison environment, a correctional officer may provide either emotional support because he/she listens to a prisoner's concerns, or he/she may provide practical help, for instance, by providing information about the rules or helping out with application forms.…”