Privacy and Security in Multi-User Health Kiosks

Takyi, Harold; Watzlaf, Valerie J.M.; Matthews, Judith Talbot; Zhou, Leming; DeAlmeida, Dilhari R.

doi:10.5195/ijt.2017.6217

Cited by 8 publications

(2 citation statements)

References 25 publications

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“…This points to the need for a regular audit of the security and privacy of the health kiosk installation. Some research has been conducted on ensuring the security and privacy of kiosks [ 139 ]; however, more work will be needed as the number of health kiosk installations increases. Security is related to the need to regularly update kiosk software to respond to security threats, as well as to meet changing needs as health care situations evolve.…”

Section: Discussionmentioning

confidence: 99%

The Role of Health Kiosks: Scoping Review

Maramba¹,

Jones²,

Austin³

et al. 2022

JMIR Med Inform

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Background Health kiosks are publicly accessible computing devices that provide access to services, including health information provision, clinical measurement collection, patient self–check-in, telemonitoring, and teleconsultation. Although the increase in internet access and ownership of smart personal devices could make kiosks redundant, recent reports have predicted that the market will continue to grow. Objective We seek to clarify the current and future roles of health kiosks by investigating the settings, roles, and clinical domains in which kiosks are used; whether usability evaluations of health kiosks are being reported, and if so, what methods are being used; and what the barriers and facilitators are for the deployment of kiosks. Methods We conducted a scoping review using a bibliographic search of Google Scholar, PubMed, and Web of Science databases for studies and other publications between January 2009 and June 2020. Eligible papers described the implementation as primary studies, systematic reviews, or news and feature articles. Additional reports were obtained by manual searching and querying the key informants. For each article, we abstracted settings, purposes, health domains, whether the kiosk was opportunistic or integrated with a clinical pathway, and whether the kiosk included usability testing. We then summarized the data in frequency tables. Results A total of 141 articles were included, of which 134 (95%) were primary studies, and 7 (5%) were reviews. Approximately 47% (63/134) of the primary studies described kiosks in secondary care settings. Other settings included community (32/134, 23.9%), primary care (24/134, 17.9%), and pharmacies (8/134, 6%). The most common roles of the health kiosks were providing health information (47/134, 35.1%), taking clinical measurements (28/134, 20.9%), screening (17/134, 12.7%), telehealth (11/134, 8.2%), and patient registration (8/134, 6.0%). The 5 most frequent health domains were multiple conditions (33/134, 24.6%), HIV (10/134, 7.5%), hypertension (10/134, 7.5%), pediatric injuries (7/134, 5.2%), health and well-being (6/134, 4.5%), and drug monitoring (6/134, 4.5%). Kiosks were integrated into the clinical pathway in 70.1% (94/134) of studies, opportunistic kiosks accounted for 23.9% (32/134) of studies, and in 6% (8/134) of studies, kiosks were used in both. Usability evaluations of kiosks were reported in 20.1% (27/134) of papers. Barriers (e.g., use of expensive proprietary software) and enablers (e.g., handling of on-demand consultations) of deploying health kiosks were identified. Conclusions Health kiosks still play a vital role in the health care system, including collecting clinical measurements and providing access to web-based health services and information to those with little or no digital literacy skills and others without personal internet access. We identified research gaps, such as training needs for teleconsultations and scant reporting on usability evaluation methods.

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Section: Discussionmentioning

confidence: 99%

The Role of Health Kiosks: Scoping Review

Maramba¹,

Jones²,

Austin³

et al. 2022

JMIR Med Inform

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show abstract

“…In a survey from Pennsylvania assessing healthcare kiosks, about 90% of the participants found the concept useful and would use the service again for health selfmanagement [31]. However, concerns regarding the security and privacy of data, service costs, advertising protocols, and patient comfort must be addressed adequately [32]. During the pandemic, our institution used a number of patients or patients' attendantoperated kiosks for the above purposes with success and satisfaction (Figure 2).…”

Section: Kiosksmentioning

confidence: 99%

How e-Health Has Influenced Patient Care and Medical Education: Lessons Learned from the COVID-19 Pandemic

Rai¹,

Goswami²,

Seenivasagam³

et al. 2023

New Community Health Models [Working Title]

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The concept of e-Health involves the application of information and communication technologies from off-site locations to various domains of healthcare ranging from patient care, public health, and administration to health education. It refers to health informatics, telemedicine, electronic health records, and clinical decision support systems. The e-health initiatives aim to improve health outcomes in terms of quality, access, affordability, and efficient monitoring. The application of e-health interventions has particularly expanded in recent times because of the restrictions imposed by the pandemic. It has been proven to be nearly as effective as in-person care along with high patient and provider satisfaction and at decreased costs. We present our experience from the use of various e-health interventions during the COVID-19 pandemic along with a review of related literature. This ranged from Internet-based services, interactive TV or Polycom’s, kiosks, online monitoring of patient’s vital signs, and remote consultations with experts. Our success and experience with various e-health interventions during the pandemic allow us to provide a more hybrid form of healthcare in the future both for patient care and medical education and training.

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Body Sensor Networks as Emerging Trends of Technology in Health Care System: Challenges and Future

Lakshmi

Jabalia

2021

Internet of Things

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Privacy and Security in Multi-User Health Kiosks

Cited by 8 publications

References 25 publications

The Role of Health Kiosks: Scoping Review

The Role of Health Kiosks: Scoping Review

How e-Health Has Influenced Patient Care and Medical Education: Lessons Learned from the COVID-19 Pandemic

Body Sensor Networks as Emerging Trends of Technology in Health Care System: Challenges and Future

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