Privacy Concerns Go Hand in Hand with Lack of Knowledge: The Case of the German Corona-Warn-App

Pape, Sebastian; Harborth, David; Kröger, Jacob Leon

doi:10.1007/978-3-030-78120-0_17

Cited by 11 publications

(14 citation statements)

References 19 publications

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“…Similar to our manipulation, the magnitude of consequences of CWA use could be highlighted by providing information to potential users. Besides that, providing easily accessible information about the app's functionality and privacy policy could reduce concerns about insufficient data protection ( Pape et al, 2021 ). By communicating the positive individual contribution of app use to others and addressing privacy concerns, the perceived moral intensity of the situation might outweigh hindrances for the individual, and thus may be a way to foster CWA adoption.…”

Section: Discussionmentioning

confidence: 99%

“…Moreover, Kokkoris and Kamleitner (2020) found that prosociality is related to contact tracing app adoption, implying that more prosocial individuals experience a higher gain from being able to help other people through app use. In contrast, individual disadvantages (i.e., pain), such as the disclosure of personal data, may reduce the willingness to download the app especially if privacy concerns are high ( Chan & Saqib, 2021 ; Pape, Harborth, & Kröger, 2021 ). The decision to download the CWA can thus be regarded as an indicator that the gains eventually outweigh the pains.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Breaking the chain with individual gain? Investigating the moral intensity of COVID-19 digital contact tracing

Zabel

Schlaile

Otto

2023

Computers in Human Behavior

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Breaking the chain with individual gain? Investigating the moral intensity of COVID-19 digital contact tracing

Zabel

Schlaile

Otto

2023

Computers in Human Behavior

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“…Thus, it is important to educate the users about the tool and explain them how it works. A recent study [44] on the German contact tracing app (Corona Warn App) asked participants of a survey four questions about the Corona Warn App and compared it with their privacy concerns. Since the Corona Warning App was designed with privacy in mind, non surprisingly those who could answer three or all four questions correctly had significantly less privacy concerns than participants with a lower number of correct answers.…”

Section: Privacy-by-design For Privacy Toolsmentioning

confidence: 99%

“…This dilution of the user's aims is particularly strong for health application where the user sometimes has to chose between a function of the health tool and privacy or when the PET is embedded into the health tool, e. g. as it is done in contact tracing apps used to fight the pandemic. In that case the motivation to use or not use such a tool may also depends on the user's understanding of the tool [44].…”

Section: Introductionmentioning

confidence: 99%

“All apps do this”: Comparing Privacy Concerns Towards Privacy Tools and Non-Privacy Tools for Social Media Content

Bracamonte

Pape

Loebner

2022

PoPETs

Self Cite

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Users report that they have regretted accidentally sharing personal information on social media. There have been proposals to help protect the privacy of these users, by providing tools which analyze text or images and detect personal information or privacy disclosure with the objective to alert the user of a privacy risk and transform the content. However, these proposals rely on having access to users’ data and users have reported that they have privacy concerns about the tools themselves. In this study, we investigate whether these privacy concerns are unique to privacy tools or whether they are comparable to privacy concerns about non-privacy tools that also process personal information. We conduct a user experiment to compare the level of privacy concern towards privacy tools and nonprivacy tools for text and image content, qualitatively analyze the reason for those privacy concerns, and evaluate which assurances are perceived to reduce that concern. The results show privacy tools are at a disadvantage: participants have a higher level of privacy concern about being surveilled by the privacy tools, and the same level concern about intrusion and secondary use of their personal information compared to non-privacy tools. In addition, the reasons for these concerns and assurances that are perceived to reduce privacy concern are also similar. We discuss what these results mean for the development of privacy tools that process user content.

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“…They shifted the burden of using it to others, while becoming concerned about its effectiveness and the privacy risks when using it. Studying a Corona tracing app, Pape et al [25] relates privacy to education.…”

Section: Facilitating User Engagementmentioning

confidence: 99%

Motivating Users to Manage Privacy Concerns in Cyber-Physical Settings—A Design Science Approach Considering Self-Determination Theory

Oppl

Stary

2022

Sustainability

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Connectivity is key to the latest technologies propagating into everyday life. Cyber-Physical Systems (CPS) and Internet-of-Things (IoT) applications enable users, machines, and technologically enriched objects (‘Things’) to sense, communicate, and interact with their environment. Albeit making human beings’ lives more comfortable, these systems collect huge quantities of data that may affect human privacy and their digital sovereignty. Engaging in control over individuals by digital means, the data and the artefacts that process privacy-relevant data can be addressed by Self-Determination Theory (SDT) and its established instruments. In this paper, we discuss how the theory and its methodological knowledge can be considered for user-centric privacy management. We set the stage for studying motivational factors to improve user engagement in identifying privacy needs and preserving privacy when utilizing or aiming to adapt CPS or IoT applications according to their privacy needs. SDT considers user autonomy, self-perceived competence, and social relatedness relevant for human engagement. Embodying these factors into a Design Science-based CPS development framework could help to motivate users to articulate privacy needs and adopt cyber-physical technologies for personal task accomplishment.

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Privacy Concerns Go Hand in Hand with Lack of Knowledge: The Case of the German Corona-Warn-App

Cited by 11 publications

References 19 publications

Breaking the chain with individual gain? Investigating the moral intensity of COVID-19 digital contact tracing

Breaking the chain with individual gain? Investigating the moral intensity of COVID-19 digital contact tracing

“All apps do this”: Comparing Privacy Concerns Towards Privacy Tools and Non-Privacy Tools for Social Media Content

Motivating Users to Manage Privacy Concerns in Cyber-Physical Settings—A Design Science Approach Considering Self-Determination Theory

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