Privacy

Abstract

In today's world, the central role of privacy in the realm of organizational and business management is evident. Although, privacy is a common factor influencing many choices organizations make, the complexity of understanding the best way to address privacy issues is not necessarily clear. However, using a theoretical lens that focuses on how, behaviorally, people manage private information holds promise for better grasping the process people use that can lead to more productive outcomes. This entry introduces Petronio's communication privacy management theory, an applied, evidenced‐based system, which focuses on behavioral communication to identify how individuals, groups, and organizations make choices about regulating, revealing, and concealing information they consider private. Being able to isolate key elements of private information, management affords the prospect of developing more useful ways to address privacy issues.

The Drawbridge Model of Cryptographic Communication

“…The everyday handling of personal information has been examined and modeled in communication studies through a large body of work on motivations and practices of selective revelation and concealment (Goffman 1963, Altman & Taylor 1973, Petronio 2002. More recent work in interpersonal communication has examined how various forms of power affect why people may choose to selectively reveal invisible, non-normative, and stigmatized information (Moore 2017, McDonald, et al 2020.…”

Public information sharing in enterprise social networks: a communication privacy management perspective

“…, 2011). The boundary thickens when public sharing is undesirable and information flow is restricted and thins when public sharing is encouraged and information flows freely (Petronio and Durham, 2015; Xu et al. , 2011).…”

“…CPM theory articulates five boundary rules, categorized as “core” and “catalytic” (Petronio and Durham, 2015). Core rules are more durable and include cultural values and gender orientation, whereas the catalytic rules include motivation, context and risk-benefit ratio, which are more responsive to changes as circumstances require.…”

“…The theory's emphasis on how boundary control should be responsive to immediate changes in context is highly relevant to ESN user practices, which emphasize the need to adapt information-control strategies to specific contexts. The theory describes the core maxim of information boundaries and clarifies criteria such as motivation (the intrinsic impetus to maintain boundaries), context and its immediate changes and the risk-benefit ratio when governing such boundaries (Petronio and Durham, 2015).…”