Amid the ongoing COVID-19 pandemic, technical solutions (e.g., smartphone apps, web-based platforms, digital surveillance platforms, etc.) have played a vital role in constraining the spread of COVID-19. The major aspects in which technical solutions have helped the general public (or health officials) are contact tracing, spread prediction, trend forecasting, infection risk estimation, hotspot identification, alerting people to stay away from contaminated places, hospitalization length estimation, clinical severity analysis, and quarantine monitoring, to name a few. Apart from other services, contact tracing has been extensively performed with the help of Bluetooth and GPS-powered smartphone applications when vaccines were unavailable. In this article, we technically analyze the contact tracing platform developed by Google–Apple for constraining the spread of COVID-19. We suggest unexplored technical functionalities that can further strengthen the platform from privacy preservation, service scenarios, and robustness point of view. Lastly, some AI-based and privacy-assured services that can be integrated with the platform to control the pandemic adequately are suggested. The technical analysis demonstrates that while the Google–Apple platform is well-engineered, it is not free of vulnerabilities, weaknesses, and misconfigurations that may lead to its poor adoption in real-life scenarios. This work can serve as a guideline for further enhancing the practicality of contact tracing platform to effectively handle future infectious diseases.