2019 IEEE 20th International Symposium on "A World of Wireless, Mobile and Multimedia Networks" (WoWMoM) 2019
DOI: 10.1109/wowmom.2019.8793049
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Probabilistic Knowledge-Graph based Workflow Recommender for Network Management Automation

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Cited by 9 publications
(9 citation statements)
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“…Some methods [5]- [7] present operators trouble tickets relevant to a failure by using machine learning techniques such as topic models. Other methods [8]- [10] analyze multiple trouble tickets (or official troubleshooting guidelines if any) and visualize them as a workflow chart that operators can understand easily. These methods shorten recovery time by supporting operators' decision making.…”
Section: Related Work a Trouble-ticket-based Methodsmentioning
confidence: 99%
See 1 more Smart Citation
“…Some methods [5]- [7] present operators trouble tickets relevant to a failure by using machine learning techniques such as topic models. Other methods [8]- [10] analyze multiple trouble tickets (or official troubleshooting guidelines if any) and visualize them as a workflow chart that operators can understand easily. These methods shorten recovery time by supporting operators' decision making.…”
Section: Related Work a Trouble-ticket-based Methodsmentioning
confidence: 99%
“…The latter step can be automated using run book automation (RBA) tools, but the former needs to be done by operators and is quite time-consuming. Although there are studies [5]- [10] that suggest recovery actions for operators, most rely on trouble tickets, which do not always include sufficient information to precisely determine recovery commands. As such, we still cannot free operators from the task of recovering from failures in spite of much research on the topic.…”
Section: Introductionmentioning
confidence: 99%
“…Defining and conceptualizing the structure of telecommunication networks can be explicitly delivered through incorporating KGs. Aumayr et al [104] benefited from the unique structure of KG to build a graph that can be used to solving issues that confront telecom operators. The authors populated the KG with entities captured form community knowledge in forms of telecom and products documentations, online sites, engineering reports, etc.…”
Section: Ictmentioning
confidence: 99%
“…• KG based M2M SemCom: KG construction and update [126][127][128][129][130][131], KG based network management [132][133][134], interpretation for cross-domain applications [135][136][137].…”
Section: Kg Based Semcommentioning
confidence: 99%
“…Such a KG paves a foundation for facilitating vehicle-to-vehicle communication (e.g., exchange of state information) to avoid accidents or facilitate platooning as well as a platform for traffic management and operating ride-sharing or car-hailing services. Second, KGs provide a tool for managing SemCom or other types of networks to facilitate resource allocation, work-flow recommendation, and service selection [132][133][134]. The machine intelligence needed for efficient network management can be powered by structured knowledge embedded in a network KG.…”
Section: Kg and M2m Semcommentioning
confidence: 99%