Probation officers' roles in intensive supervision: Surveillance versus treatment

The Experience, Impact, and Management of Professional Burnout Among Probation Officers in Juvenile Justice Settings

“…As stated earlier, they also have dual law enforcement and rehabilitation mandates that can be difficult to reconcile (Clear & Latessa, 1993). In fact, it appears that probation officers who are able to synthesize both a law enforcement and rehabilitation approach are the most effective in their work (Paparozzi & Gendreau, 2005;Skeem & Manchak, 2008).…”

Bringing Functional Family Probation Services to the Community: A Qualitative Case Study

“…The dual role afforded to community corrections professionals, the both combined law enforcement and social work approaches applied by parole and probation work can be conflicting for some (Clear & Latessa, 1993;Lynch, 1998). In fact, community corrections professionals who believe their primary objective is to increase public safety, may be resistant to a role that requires they apply techniques readily used by social workers.…”

“…In fact, community corrections professionals who believe their primary objective is to increase public safety, may be resistant to a role that requires they apply techniques readily used by social workers. However, Clear and Latessa (1993) state that there is little evidence that role conflict affects job performance. Research conducted by Clear and Latessa (1993) demonstrates that despite clear role preferences, officers are able to perform both tasks of assistance and control and there was little evidence of role incompatibilities.…”

“…However, Clear and Latessa (1993) state that there is little evidence that role conflict affects job performance. Research conducted by Clear and Latessa (1993) demonstrates that despite clear role preferences, officers are able to perform both tasks of assistance and control and there was little evidence of role incompatibilities. In addition, child service workers and human service workers who are cynical, burnout, or perceive they are suffering from work overload may not be supportive of a program that feel increases their workload, which in turn affects service outcomes (Glisson & James, 2002;Glisson, 2007;Simon, 1993).…”

“…Therefore, it is useful for organization leadership to address the individual-level and organizational-level factors such as culture and climate that may influence the failure or the success of program implementation. Clear and Latessa (1993) found that the organizational philosophy plays an important role in determining officers' attitudes and task preferences. Specifically, an organizational philosophy of treatment is more instrumental in producing support tasks than an officer's personal preferences and most importantly the organizational culture that supports rehabilitation may be the only way to ensure the probation officer adheres to the organization's mission.…”