Problem Aspects of E-Governance and E-Learning Management in Bulgaria

Abstract

— The world is changing in the 21st century and in the conditions of crisis to function normally it focuses on e-government. For its part, e-government is the main platform for digital transformation of public institutions, for improving the quality of administrative services, for the transition to rational electronic processes of functioning and management in the public sector and for electronic access to information available to public institutions. This report presents the main points of the development of e-government processes in Bulgaria and the need to combine the process with e-learning. Processes are a challenge that requires us to make new creative and workable decisions in a pandemic.

Comparative study on the analysis of digital governance in Romania and Bulgaria

“…In Bulgaria, progress in governance is mainly associated with the development and upgrading of infrastructure elements and main systems, as well as the equipping of judicial and local administrations with information and communication technology (ICT) facilities, the existence of websites and electronic information and services offered through them, and large-scale training of state officials in IT skills (Petrov, 2020).…”

“…The government of the Republic of Bulgaria provides a modern and efficient government while using the tools of contemporary information technologies to meet the real needs of citizens and businesses at any time and in any place (Gerunov, 2019). Egovernment in Bulgaria has often been mentioned as one of the main priorities of several governments over the last fifteen years and is due to the integration into the pan-European policy for the provision of e-services to EU citizens (Petrov, 2020). Its implementation is a reflection of the vision of democratic management of processes and phenomena in society and the application of specific principles of law in the state.…”

Formation of e-Governance in the Republic of Bulgaria as a Factor of Modernization of Public Administration

“…Після 2016 р., під впливом ЄС у Болгарії швидкими темпами реалізується принцип «користувач у центрі адміністративної послуги». Це має призвести до транснаціональної інтероперабельності та «транскордонних електронних державних послуг» для розвитку суспільства і бізнесу на єдиному ринку ЄС 50 . До певної міри, вже відбулися зміни в організаційній культурі адміністрації та державних установ.…”