Problems of Student Communication in Online Learning

Abstract

Despite the lifting of epidemiological restrictions, online learning has not lost its relevance. There are noted the development of hybrid forms of education, the integration of traditional and remote work formats. In this regard, the relevance is the study of the communication process, which becomes a predicate of many dysfunctions in the education system. It is the communication between students and the teacher that is subject to the greatest transformations in the conditions of online learning. The purpose of the author's research is to analyze the experience of online learning for students of Russian universities, to identify the problems of communication between participants in the educational process in the new conditions. The authors used a set of general scientific research methods and analytical procedures (document analysis, comparative analysis, analysis of arbitrary contingency tables using the x2 criterion, etc.). A questionnaire survey of students of Russian universities was chosen as the key research method. Empirical data are presented by the results of two measurements: N1 = 1553 (2020) and N2 = 1107 (2021). The results of the study showed that in the conditions of online learning, students for the most part highlight such negative trends as "deterioration of communication skills" and "decrease in skills for live communication with a teacher". The personal experience of students during the pandemic led to a decrease in "technological optimism" and increased the importance of personal interaction with the teacher. Respondents who rated the quality of teacher feedback excellently feel less of such online learning problems as "routine" and "heavy workloads". The authors established the relationship between the choice of the form of education (online or traditional) and the assessment of feedback between students and the teacher. In the course of the study, an inverse relationship was established between the involvement of students in the educational process and the opportunity to ask a question (or make a comment during the lesson). Students with a high level of involvement in

Blended Learning in the Context of Digitalization: New Opportunities and Possible Limitations

“…Students compare the presentation of lecture video material and entertainment content that is broadcast on the network. On the one hand, this indicates the high expectations of students, the danger of stereotyping thinking, where the meaning of education is reduced to the ability to entertain (Frolova, Rogach, 2022). On the other hand, the results obtained may indicate the dysfunction of the digitalization of the educational space of the university (low digital skills of teachers, lack of digital infrastructure, etc.).…”

“…The results obtained indicate the limits of the total digitalization of education, when even the high quality of educational content does not make up for the lack of contact work. As the research results show, it is the communication between the student and the teacher that is perceived as the highest space of dysfunctions in online learning (Frolova et al, 2023). The problem of the lack of live communication is most acute for the category of students who prefer traditional classroom classes.…”