“…For instance, when people believe that police have treated them unjustly, they are more likely to view the police and perhaps the criminal law more generally as illegitimate and unworthy of cooperation and compliance (Tyler and Huo, 2002;Sunshine and Tyler, 2003;Tyler, 2003;Hinds, 2007;Gau and Brunson, 2010;Johnson et al, 2014;Maguire et al, 2016). Thus, people's decisions to obey the law or cooperate with legal authorities are shaped not only by instrumental considerations, such as the likelihood of being caught and punished, but also by normative concerns, including whether or not the law and legal authorities are legitimate and worthy of voluntary cooperation and compliance (Pryce et al, 2016). As explained by Tyler (2003, p. 1), the key factor that shapes public behaviour towards the law and legal authorities 'is the fairness of the processes legal authorities use when dealing with members of the public'.…”