2011
DOI: 10.1002/qre.1198
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Process improvement in healthcare: overall resource efficiency

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Cited by 51 publications
(28 citation statements)
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“…Therefore, the elimination of unnecessary instruments has led to a setup time reduction of 37%. 22 More generally, the use of this methodology in the healthcare arena is focused mainly on efficiency outcomes, 23 eg, the improvement of operating room efficiency, 24 the reduction of patient waiting time in the outpatient department, 25 the improvement of primary care practices, 26 and the reduction of the length of hospital stay. 27 Several applications concerning the combination of both methodologies, i.e.…”
Section: Introductionmentioning
confidence: 99%
“…Therefore, the elimination of unnecessary instruments has led to a setup time reduction of 37%. 22 More generally, the use of this methodology in the healthcare arena is focused mainly on efficiency outcomes, 23 eg, the improvement of operating room efficiency, 24 the reduction of patient waiting time in the outpatient department, 25 the improvement of primary care practices, 26 and the reduction of the length of hospital stay. 27 Several applications concerning the combination of both methodologies, i.e.…”
Section: Introductionmentioning
confidence: 99%
“…We obtained service-time data from the Deventer Hospital described in De Mast et al (2011). The best fit to this data results in a lognormal distribution with scale parameter 2.4 and location parameter 0.58.…”
Section: Application To a Ct-scan Areamentioning
confidence: 99%
“…The overall resource efficiency (ORE) measures how well the total scheduled time is used. To determine the ORE we applied a conceptual framework proposed by De Mast et al (2011). In the next subsection we explain this framework.…”
Section: Measurementioning
confidence: 99%
“…The project has shown how tools such as Lean Six Sigma, together with the conceptual framework developed by De Mast et al (2011), can help to diagnose and resolve workflow and efficiency problems. In the case of the cardiac outpatient clinic, they have reduced unacceptable waiting times faced by patients, and they have created a more efficient allocation of valuable hospital resources.…”
Section: Controlmentioning
confidence: 99%