“…In particular, motivated by the rise of Industry 4.0, numerous novel technologies were introduced in this field, such as Automated Guided Vehicles (AGV), robots, smart tools, Augmented Reality (AR), and Virtual Reality (VR). The recent emergence of virtual technologies -VR and ARappears to be especially promising for supporting logistics activities, but is still quite unexplored (Reif & Walch, 2008;Zywicki & Bun, 2021). AR can be successfully used for improving logistics workers' efficiency thanks to visual guidance (e.g., during order picking), while VR can be helpful for managing remote objects in dangerous environments and for training workers (Fang et al, 2019;Matsumoto, 2019;Fang & An, 2021;Yigitbas et al, 2020;Grabowski et al, 2021).…”