Product availability in the context of retail service quality

Grubor, Aleksandar; Milićević, Nikola; Đokić, Nenad

doi:10.5937/aneksub1839075g

Cited by 6 publications

(6 citation statements)

References 24 publications

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“…The first parts of the results are data related to the measurement of the reflective constructs in the model. For this type of measurement Grubor et al (2018) and Hair et al (2019) suggest analyzing reflective indicator loadings, internal consistency reliability, convergent validity, and discriminant validity. The first table presents the results for reflective factor loadings.…”

Section: Resultsmentioning

confidence: 99%

The influence of corporate social responsibility on organizational performance: A research in AP Vojvodina

Grubor

Berber

Aleksić

et al. 2020

Anali Ekon fak Subotica

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The goal of the research was to explore and determine the relationships between CSR related to employees and business and environmental performance. The authors conducted field research on the territory of Autonomous Provence of Vojvodina, Republic of Serbia in the period from October 2019 until the end of March 2020 to collect the data from business organizations on their CSR activities and organizational outcomes. The research is conducted as a part of a one-year research project funded by the Provincial Secretariat for Higher Education and Scientific Research of Autonomous Province of Vojvodina for 2019. To explore these relations, there has been performed PLS analysis in the statistical software Smart PLS 3.

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Section: Resultsmentioning

confidence: 99%

The influence of corporate social responsibility on organizational performance: A research in AP Vojvodina

Grubor

Berber

Aleksić

et al. 2020

Anali Ekon fak Subotica

Self Cite

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“…The authors analyzed reflective indicator loading, internal consistency reliability, convergent validity and discriminant validity. This type of measurement is suggested for reflective constructs in the model (Hair et al, 2019, Grubor et al, 2018. In addition to the methods listed above, common method bias (CMB) was also performed.…”

Section: Resultsmentioning

confidence: 99%

Factors Affecting Entrepreneurial Intentions of Faculty Students

Bjekić

Jelača

Berber

et al. 2020

Manage: J. Sustainable Bus. Manage, Solutions Emerging Econ.

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Research Question: The authors of the article investigate if there is a relationship between the psychological characteristics of students at the Faculty of Economics and their entrepreneurial intentions. Motivation: Based on the study results of Littunen (2000), Walter et al. (2013) and Popescu et al. (2016), the authors planned to identify the factors which would predominately influence the students' entrepreneurial intentions. Idea: The authors believe that the psychological characteristics, such as the greater need for achievement and the need for independence can be treated as important psychological indicators for the students’ predicted entrepreneurial success in the future. Furthermore, these characteristics are significant but not sufficient, therefore the introduction of formal entrepreneurial education at university is likely to additionally contribute to raising the students’ entrepreneurial spirit. Data: The research was conducted during the academic year of 2016/17 on a sample of 517 students in their third and fourth years of studies at the Faculty of Economics. The survey questionnaire adopted already established scales on students’ entrepreneurial intentions as created and carried out by Walter, Parboteeah and Walter (2013). Tools: The PLS analysis was used for exploring relations between psychological characteristics (Need for Achievement and Need for Independence) and entrepreneurial intentions. For that purpose, the authors used Smart PLS 3 software. Findings: The results show that psychological characteristics are significantly related to students’ entrepreneurial intentions, i.e., the students who have a greater need for achievement and independence, also have stronger entrepreneurial intentions in comparison with those who do not have those needs. Contribution: The paper contributes to the literature by empirically testing how certain factors affect the entrepreneurial intentions of university students of economics.

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“…The first part of the analysis referred to the measurement of the reflective constructs in the model. Seeing as all constructs employee commitment and financial performances are reflective, Grubor et al (2018) and Hair et al (2019) suggest measures for analyzing reflective constructs: “individual indicator reliability, internal consistency reliability, convergent validity, and discriminant validity.” CSR is a formative indicator, second-order construct. In the process of testing mediating effects, “the mediating testing method was used to test both total and indirect effect and the statistical significance of the mediating variable” (Hsu et al, 2020, p. 6).…”

Section: Methodsmentioning

confidence: 99%

The Mediating Role of Employee Commitment in the Relationship Between Corporate Social Responsibility and Firm Performance in Serbia

et al. 2021

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This study aims to increase the knowledge on relations between corporate social responsibility (CSR), employee commitment, and firm performance in Serbia. The theoretical part of the article analyzes the relations between CSR and firm performances, as well as CSR and employee commitment, based on available world-wide research results. The empirical part of the article presents the research results for large companies in Serbia, regarding the relations between CSR and firm performance, CSR and employee commitment, and the mediating role of employee commitment on the relationship between CSR and firm performances. The sample consists of 53 large companies, each with more than 250 employees. The database was compiled between October 2019 and March 2020 using self-developed questionnaires. PLS-SEM analysis was implemented to uncover the relationship that exists between the variables. The authors determined that there was no direct effect of CSR on firm performances, but positive, statistically significant effects on employee commitment. Although the direct effect is missing, employee commitment has a positive mediation effect on CSR-firm performance link. The concluding part of the article outlines the theoretical and practical implications, acknowledges research limitations, and offers future research directions.

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Product availability in the context of retail service quality

Cited by 6 publications

References 24 publications

The influence of corporate social responsibility on organizational performance: A research in AP Vojvodina

The influence of corporate social responsibility on organizational performance: A research in AP Vojvodina

Factors Affecting Entrepreneurial Intentions of Faculty Students

The Mediating Role of Employee Commitment in the Relationship Between Corporate Social Responsibility and Firm Performance in Serbia

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