Product Line in the Business Process Management Domain

The growth of web services has been increasingly noticed. Monitoring these services ensures the Quality of Service. Monitoring is the basis for violations verification, but it can also be used to predict a possible violation. The paper proposes a self-adaptive fuzzy architecture for web service monitoring, which attempts to predict a possible failure of the provider. Initially two non-functional features were monitored: response time and availability. The prediction is based on services historical data that are analyzed by a fuzzy system. With this prediction, there is a self-configuration on the system that changes service priority, making the provider processes high priority before low priority services. This prediction also helps the self-optimization of the system. It can be observed by the decrease of average response time and by the increase of average availability. It is not always possible to predict a failure, and after a failure, the system is capable of self-healing using recovering actions. Results show improvements of econtracts accomplishments. With the fuzzy system, we observed an increase of 40.41% in e-contracts accomplishments, and a decrease of 42.64% in average response time (according to the environment), showing that the proposed architecture is promising.

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“…Our work is based on the architecture presented by [1] for executing business processes. A business process is a composition of web services.…”

Section: Related Workmentioning

confidence: 99%

“…This research is based on a previous architecture [1]. They present a monitor that follow up services execution to verify if QoS levels are satisfied.…”

Section: Introductionmentioning

confidence: 99%

Improvement of E-Contracts Accomplishments by Self-Adaptive Fuzzy Architecture

Talon

Madeira

2015

2015 IEEE International Conference on Services Computing

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“…PL4BPM aims to provide support both to model variability in business processes and web services, and to monitor WS-contracts throughout the process execution [11]. It is designed to model the artefacts involved in the negotiation amongst organizations willing to establish a WS-contract to regulate their cooperation.…”

Section: Product Line For Business Process Management (Pl4bpm)mentioning

confidence: 99%

“…In this paper, we analyse only the relations relevant to the WS-negotiation. Fantinato, Gimenes and Toledo [11] provide overall information about the PL4BPM approach. The WS-Contract Negotiation package comprises the WS-negotiation process and its related elements.…”

Section: Ws-negotiation Processmentioning

confidence: 99%

Inter-organizational Negotiation of Web-services

Silva¹,

Gimenes²,

Fantinato³

et al. 2013

IJUNESST

Self Cite

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The web service technology allows organizations to interact through business processes. However, organizations involved in cooperative business processes have different interests and points of view. A negotiation allows them to discuss their interests and requirements in order to reach an acceptable agreement. We propose an integrated web service negotiation process that takes into account human interaction and the use of different negotiation protocols. It focuses on the application of feature modelling to describe the negotiated services. Our contributions include: (i) the definition of a negotiation process; (ii) the definition of a conceptual model to support the negotiation of web services; (iii) reuse of artefacts generated throughout the negotiation process; (iv) coverage of critical elements in the negotiation of electronic contracts, such as role, properties of electronic services and contract models; and (v) exploration of the process in different application scenarios.

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“…BPM contributes to achieve the strategic alignment between business and IT via management and improvement of technological solutions related to organizational value-added business processes (Fantinato et al, 2010). BPM enables one to transform the dialog between business and IT in an interactive and iterative approach.…”

Section: Business Process Managementmentioning

confidence: 99%

KPI como base para modelagem de requisitos não funcionais em processos de negócio

Carmo¹

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No cenário atual, nota-se a constante busca das organizações para que se mantenham competitivas no mercado. Para apoiar a organização, tanto no nível operacional quanto no nível não operacional, a Tecnologia da Informação (TI)é usada. Com intuito de apoiar as estratégias, as organizações usam a Gestão de Processos de Negócio (BPM-Business Process Management) para identificar, definir e evoluir seus processos de negócio. Usando estes recursos, o framework Strategic Alignment with BPM (StrAli-BPM) foi desenvolvido para contribuir na melhoria do alinhamento entre os níveis estratégicos e operacionais da organização, por meio do tratamento dos requisitos não funcionais nos processos de negócio. Este projeto de pesquisa propõe estender o framework StrAli-BPM com a criação de um novo componente para fazer a extração de informações de metas estratégicas organizacionais a serem usadas na modelagem de requisitos não funcionais de processos de negócio. Para auxiliar na melhoria do alinhamento estratégico, a versão antiga do framework StrAli-BPM usa os Acordos em Nível de Negócio (BLA-Business Level Agreement) para tratar os requisitos não funcionais. Além de tratar os requisitos não funcionais por meio de BLAs, a versão antiga do framework StrAli-BPM define que o BLA deve dar origem aos Acordos em Nível de Serviço (SLA-Service Level Agreement), ou seja, os SLAs devem ser derivados dos BLAs. No entanto, esta versão antiga não define quais informações das metas estratégicas organizacionais devem ser usadas para compor BLAs. O novo componente proposto neste projeto de pesquisa, chamado Indicador Chave de Desempenho para Acordo em Nível de Negócio (KPI2BLA-Key Performance Indicator to Business Level Agreements), se propõe a identificar quais informações relevantes das metas estratégicas organizacionais devem ser usadas na criação dos requisitos não funcionais, que, posteriormente, devem servir para criação de BLAs. Palavras-chaves: Gestão de processo de negócio, BPM, modelo de processo de negócio, BPMN, indicadores chave de desempenho, KPI.

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Product Line in the Business Process Management Domain

Cited by 18 publications

References 16 publications

Improvement of E-Contracts Accomplishments by Self-Adaptive Fuzzy Architecture

Improvement of E-Contracts Accomplishments by Self-Adaptive Fuzzy Architecture

Inter-organizational Negotiation of Web-services

KPI como base para modelagem de requisitos não funcionais em processos de negócio

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