1993
DOI: 10.1007/bf01073468
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Productivity and computers in Canadian banking

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Cited by 54 publications
(11 citation statements)
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“…To our knowledge, there are only two academic papers that directly investigate the effects of IT in the banking industry, and both of them use data from case studies 3 Parsons et al (1993). estimate a cost function using data from a large Canadian bank over the period 1974–1987 and find a weak but significant correlation between productivity growth and the use of computers.…”
Section: Related Literaturementioning
confidence: 99%
“…To our knowledge, there are only two academic papers that directly investigate the effects of IT in the banking industry, and both of them use data from case studies 3 Parsons et al (1993). estimate a cost function using data from a large Canadian bank over the period 1974–1987 and find a weak but significant correlation between productivity growth and the use of computers.…”
Section: Related Literaturementioning
confidence: 99%
“…His quip that ''the computer age is everywhere but in the productivity statistics'' [53] might apply to other advanced economies as well. Much of the early research of the 1970s and 1980s also indicated the negative effects of computers on productivity [2,51,55,49,46,50].…”
Section: Introductionmentioning
confidence: 99%
“…Reference [7] and [8] found that one sixth of the output growth or 2.4% was due to computer output via capital deepening. However, [9] and [10] found otherwise. Reference [11] in his study of the service sector in Malaysia using 1983Malaysia using -2001 data found that ICT did not affect productivity positively but claimed it could possibly due to insufficient data available.…”
Section: Literature Reviewmentioning
confidence: 97%