Professional and trade associations in a nascent and formative sector of a developing economy: A case study of the NASSCOM effect on the Indian offshoring industry

Kshetri, Nir; Dholakia, Nikhilesh

doi:10.1016/j.intman.2008.09.003

Cited by 61 publications

(59 citation statements)

References 77 publications

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“…Given that Western firms have traditionally represented the primary initiators of OS practices and continue to be their driving force, such a bias was predictable. That said, our findings also indicate that in 2009 the subsidiary/provider perspective was used for the first time as a stand-alone perspective (Kshetri and Dholakia 2009;Lahiri and Kedia 2009;Narayanan et al 2009) and has been regularly adopted since then (Luo et al 2012;Manning et al 2011;Pereira and Anderson 2012;Raman et al 2013). This tendency represents an innovative feature of the OS literature, one that deserves careful consideration.…”

Section: Descriptive Analysissupporting

confidence: 58%

“…A relevant portion of articles focuses on the emergence of IT and IT-enabled service providers in offshore locations, and the related formation of the OS industry (e.g., Demirbag et al 2012;Kshetri and Dholakia 2009;. Still in its infancy a few years ago, this industry has become one of the most dynamic and quickly evolving industries, attracting growing interest in both practitioner and academic spheres (Kenney et al 2009;Luo et al 2012).…”

Section: Emergence Of It and It-enabled Service Providersmentioning

confidence: 99%

“…Recent research endorses India's National Association of Software and Services Companies (NASSCOM) as a critical actor in fomenting such growth (Kshetri and Dholakia 2009). Since its inception in 1988, NASSCOM has become the leading professional and trade association for India's OS sector, successfully helping its players achieve global legitimacy (Kshetri and Dholakia 2009).…”

Section: Emergence Of It and It-enabled Service Providersmentioning

confidence: 99%

“…Since its inception in 1988, NASSCOM has become the leading professional and trade association for India's OS sector, successfully helping its players achieve global legitimacy (Kshetri and Dholakia 2009). Along with the influence of NASSCOM, the role of official certifications in signaling the quality of service providers to potential customers has also been examined (Gao et al 2010), with the capability maturity model (CMM) emerging as the most relevant accreditation of the OS industry (Gao et al 2010;Narayanan et al 2009;Soderberg et al 2013).…”

Section: Emergence Of It and It-enabled Service Providersmentioning

confidence: 99%

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Offshoring of Services: A Review of the Literature and Organizing Framework

Pisani

Ricart

2015

Manag Int Rev

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Offshoring of services (OS), commonly defined as the international relocation of service activities that companies previously performed in their home country, has emerged as a relevant phenomenon in international business (IB). Over the past two decades, OS has grown rapidly in the global economy and it has increasingly attracted IB scholars' attention. In this study, we systematically review the literature to map and assess the body of IB research focused on the OS phenomenon. To achieve our goal, we identify and analyze a total of 79 studies that appeared from 1990 to 2014 in a select group of 14 journals that are widely considered leading publishers of IB research. This review seeks to make a threefold contribution to the IB discipline. First, it provides an in-depth analysis of the OS literature through a synthesis of the theoretical perspectives adopted and an assessment of the empirical findings obtained. Second, it offers an organizing framework that contributes to a more nuanced understanding of the OS phenomenon. Third, it identifies emerging topics on the OS frontier and suggests potential avenues for future research.

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Section: Descriptive Analysissupporting

confidence: 58%

Section: Emergence Of It and It-enabled Service Providersmentioning

confidence: 99%

Section: Emergence Of It and It-enabled Service Providersmentioning

confidence: 99%

Section: Emergence Of It and It-enabled Service Providersmentioning

confidence: 99%

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Offshoring of Services: A Review of the Literature and Organizing Framework

Pisani

Ricart

2015

Manag Int Rev

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“…For instance, in-depth case analysis (Blaško et al, 2000;Cambra-Fierro et al, 2012;Conklin, 2005;Duncan and Mtar, 2006;Geppert et al, 2013;Halsall, 2008;Knoerich, 2010;Quah and Young, 2005;Singer and Yankey, 1991;Sim, 2006;Ullrich et al, 2005;Yip et al, 2006), testing the existing theories/models and propositions/hypotheses (Fang et al, 2004;Kshetri and Dholakia, 2009;Liu and Zhang, 2014;Altenborg, 2007, 2008;Nicholson and Kiel, 2007;Sinkovics et al, 2011), building theories/models and offering propositions/ hypotheses (Boehe, 2011;Deng, 2009;Dieleman and Sachs, 2008;Huang et al, 2008;Lynes and Andrachuk, 2008;Maguire and Phillips, 2008;Reddy et al, 2014;Tsamenyi et al, 2013;Wei and Clegg, 2014), and other ideas (Jonsson and Foss, 2011; longitudinal case study: Nadolska and Barkema, 2007; case survey method: Larsson and Lubatkin, 2001; surveybased studies : Bjursell, 2011;Ito et al, 2012;Krug and Nigh, 2001;London and Hart, 2004;Meyer et al, 2009;Very and Schweiger, 2001; teaching cases: Nangia et al, 2011;Reddy et al, 2012). These studies are summariz...…”

Section: [Insert Table 1] [Insert Figure 2]mentioning

confidence: 99%

The State of Case Study Research in Mergers & Acquisitions: A Review of the Literature in Different Management Streams

Reddy

2015

SSRN Journal

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Purpose: The purpose of this paper is to explore the state of case study research in mergers and acquisitions (M&A) literature that account for different management streams. It also recommends directions for future research and suggests fruitful guidelines for establishing better research rigor in qualitative methods.Methodology: This study draws attention to the case study method in qualitative research and thereby aims to review previous studies using said approach in M&A related literature. Findings:The main findings include, 57 journal articles are found to be using different qualitative methods of which 40 (17) articles have focused on developed (emerging) markets, single (multiple) case based studies are 29 (24) and remaining four have used survey and interview methods.Importantly, a meager number of studies have accomplished the purpose of case study research in business administration, i.e. testing extant theory and building new theory. Albeit, doing case study research among emerging markets is exiting and these institutional countries provide a unique setting to build theory as well as advance the current knowledge because of increasing prospects for M&A and other growth strategies. Research limitations:This stylized review of case study research in M&A literature is limited to journal publications and qualitative methods. Hence, a survey of qualitative and quantitative methods in growth strategies is left to future research. Practical implications:Qualitative researchers, in general, would benefit from the bibliometric analysis and comprehensive summary of past research. While, case study researchers, in particular, would benefit not only form the later content but also from suggestions reflecting the research quality and validity.Originality: This study, indeed, is an original attempt at presenting the current state and review of case study method in M&A research, provided no earlier study claims this.

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The Global Click Fraud Industry

Kshetri

2010

The Global Cybercrime Industry

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Professional and trade associations in a nascent and formative sector of a developing economy: A case study of the NASSCOM effect on the Indian offshoring industry

Cited by 61 publications

References 77 publications

Offshoring of Services: A Review of the Literature and Organizing Framework

Offshoring of Services: A Review of the Literature and Organizing Framework

The State of Case Study Research in Mergers & Acquisitions: A Review of the Literature in Different Management Streams

The Global Click Fraud Industry

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