“…Yet research on HEI marketing has prompted criticisms for its focus on an organizational perspective, rather than asking students about their needs and expectations (Oldfield & Baron, 2000). Similar concerns apply to research into values-oriented education, which has adopted academics' perspectives (Moosmayer, 2011) and companies' standpoints (Kashyap, Mir, & Iyer, 2006) but rarely students' views. To overcome these shortcomings, we investigate students' perceptions by asking whether students expect a values-oriented education, and how such values-oriented education affects students' satisfaction with their HEI.…”