“…While analysing these studies, it has been found that most of the research within this context has used a qualitative approach, including exploratory interviews with SMEs' representatives (Blinn et al, 2009), qualitativeinterpretivist-exploratory methodology and semi-structured one-to-one online interviews (Bulearca & Bulearca, 2010), case studies and in-depth interviews (Derham et al, 2011;Gligorijevic & Leong, 2011), a qualitative case study by conducting semi-structured interviews (Barnes et al, 2012), and a case study approach (Handayani & Lisdianingrum, 2011;Razmerita & Kirchner, 2011;Zeiller & Schauer, 2011). In contrast, few studies have used a quantitative approach, including mail surveys, online surveys, and collecting data from websites Meske & Stieglitz, 2013;Wamba & Carter, 2013) and only two studies have used mixed methods, including applying a questionnaire and multiple case studies (Kuitunen, 2012) and an online survey with semi-structured interviews (Nakara et al, 2012).…”