2014
DOI: 10.14423/smj.0000000000000140
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Project BOOST Implementation: Lessons Learned

Abstract: The implementation of Project BOOST was well received by hospitals, although sites faced substantial barriers consistent with other QI research reports. The unique mentorship element of Project BOOST proved extremely valuable in helping sites overcome their distinctive challenges and identify facilitators for success. The findings from this qualitative study should contribute to future BOOST implementation success and others' efforts to optimize hospital discharge transitions.

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Cited by 60 publications
(50 citation statements)
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“…25,[37][38][39] In some programs, follow-up calls were intended to ensure or improve continuity of care transitions after hospitalization, to improve medication adherence, to increase adherence for follow-up appointments with primary care providers, 40 and to reduce rehospitalization. 18,41 In many programs, the first call was to be made within 48 to 72 hours, 17,20,28,34,42 as per national organization guidelines, 1 or based on performance metric recommendations. 43,44 A common feature was to make regular follow-up calls for up to 30 days after discharge.…”
Section: Telephone Follow-upmentioning
confidence: 99%
See 1 more Smart Citation
“…25,[37][38][39] In some programs, follow-up calls were intended to ensure or improve continuity of care transitions after hospitalization, to improve medication adherence, to increase adherence for follow-up appointments with primary care providers, 40 and to reduce rehospitalization. 18,41 In many programs, the first call was to be made within 48 to 72 hours, 17,20,28,34,42 as per national organization guidelines, 1 or based on performance metric recommendations. 43,44 A common feature was to make regular follow-up calls for up to 30 days after discharge.…”
Section: Telephone Follow-upmentioning
confidence: 99%
“…Postdischarge plan and adjustments since discharge 20 Problems or issues that emerged since discharge 20 Deliver Medical management as needed for HF and comorbid conditions 27 Coordinated care 27 General telephone outreach to patient (components not specified) 21,33 Discuss Answers to patient questions 28 Issues related to transition to home 28 Document In patient-centered health record (to promote interdisciplinary communication) 23 On a discharge checklist focused on critical activities (eg, medication reconciliation, patient education) 23 Data coordination efforts and expectations Medicare patients, patient engagement was enhanced by the availability of data, the coordination of data flow, and a patient-centered health record that fostered interdisciplinary communication.…”
Section: Confirmmentioning
confidence: 99%
“…Evidence-based models for safe care transitions can support better systems for end-of-life care. 31,32 Third, productive systemic and financing reforms can be enacted. Misaligned financial incentives work against dying patients' choices, interests, and safety.…”
Section: Lessons From 4 0 Ye Ars Of Workmentioning
confidence: 99%
“…Yet, in the context of high patient volumes and competing priorities, clinicians often postpone discharge planning until they perceive a patient's discharge is imminent. “Discharge bundles,” designed to improve the safety of hospital discharge, such as those developed by Project BOOST (Better Outcomes by Optimizing Safe Transitions) or Project RED (Re‐Engineered Discharge), are not designed to help providers determine when a patient might be approaching discharge . Early identification of a patient's probable discharge date can provide vital information to inpatient and outpatient teams as they establish comprehensive discharge plans.…”
mentioning
confidence: 99%