Project Management Software Use and Influence on Project Success

Abstract

The research explored how application of Project Management Software (PMS) influences project success. A case of NPOs in the Western Cape was used. The research objectives were 1) Establish if PMS is applied in the NPO's work. 2) Determine employee's interactions with PMS relative to project success 3) Identify limitations of current PMS being used. The sample group consisted of 132 project-implementing NPO's in the Western Cape. The research instrument used were questionnaires, which were administered physically and online. The data was analyzed using the Statistical Package for Social Sciences (SPSS). The research revealed that PMS is utilized in a significant number of organisations with the most popular ones used being MS Project, Project Manager and Jira. Most users utilize PMS on a weekly or monthly basis especially during the project planning and execution stages. The limitations of the software include that it can over-complicate issues, be time-consuming and costly.