Project stakeholder analysis as an environmental interpretation process

Aaltonen, Kirsi

doi:10.1016/j.ijproman.2010.02.001

Cited by 177 publications

(127 citation statements)

References 40 publications

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“…Olander and Landin, 2005;Aaltonen, 2011), empirical insights into this relationship with regard to proposed highway projects are limited. In this article we aimed to increase insight into the role of information in residential areas with plans for highway extensions.…”

Section: Discussionmentioning

confidence: 99%

“…all the activities aimed to incorporate the interests and demands of stakeholder groups in decision making, in order to build trustful relationships and ensure the success of the project (e.g. Olander and Landin, 2005;Aaltonen, 2011). In Arnstein's participation ladder (1969) -going from non-participation in which the public hardly has power, to full participation with high degrees of power -informing people is defined as one of the most elementary levels of stakeholder participation.…”

Section: Governmental Information Provision About Highway Projectsmentioning

confidence: 99%

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Residents’ responses to proposed highway projects: Exploring the role of governmental information provision

Hamersma

Heinen

Tillema³

et al. 2016

Transport Policy

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Despite increased efforts to actively consult residents in highway infrastructure planning to i.a. increase acceptance of plans, the involvement of most residents is passive and limited to receiving information. By means of multivariate regression analysis, this paper explores the role of governmental information provision in residents' responses towards highway project proposals, measured by the expected change in residential satisfaction i.e. the match between housing needs and conditions, as a consequence of those projects. We also pay specific attention to permeability of and satisfaction with information provided. The analyses are based on questionnaire data collected among 484 residents living close to two announced plans for highway adjustment in the Netherlands.We found indications that residents who received information from a governmental project team are more satisfied with information compared to residents who only received information from other sources. In its turn, a higher level of information satisfaction was associated with more positive expectations with regard to changes in their residential satisfaction, although other contextual variables were also explanatory. Receiving information from the project team was mainly associated with a closer residential proximity to the highway where project team distribution efforts were also more intensive. However, we observed clear personal and project-specific differences in the number of information sources received and the likelihood to attend information meetings. The latter was also associated with more negative expectations towards residential satisfaction change. This indicates a clear difference in characteristics between the more actively involved group and the silent majority.An important implication of this study is that information provided by project teams seems to increase acceptance of plans, via its contribution to residents' information satisfaction. Nevertheless, only a minority of residents appeared satisfied with the information they received. Therefore, it seems worthwhile for planning agencies to pay more attention to people who currently appear less satisfied with the information provided. These include older residents, residents with fewer social contacts and families with children. In addition, the results indicate clear differences in expected satisfaction change between more actively and more passively involved residents. This may be a reason for governments to not only focus on opinions grasped from information meetings, but to specifically take into account the opinions of the more passive 'silent' majority.

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Section: Discussionmentioning

confidence: 99%

Section: Governmental Information Provision About Highway Projectsmentioning

confidence: 99%

Residents’ responses to proposed highway projects: Exploring the role of governmental information provision

Hamersma

Heinen

Tillema³

et al. 2016

Transport Policy

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“…Once undesired consequences occur, stakeholders tend to shirk from responsibility and pass the buck to others. Construction projects involve an extensive variety of stakeholders, representing conflicting demands and interests (Aaltonen, 2011). Such conflicts, commonly existing in construction projects, are even more complicated in Hong Kong due to its dynamically changing social demands and its dearth of natural resources.…”

Section: Sris In Construction Projectsmentioning

confidence: 99%

Who should take the responsibility? Stakeholders' power over social responsibility issues in construction projects

Liu

Shen

2017

Journal of Cleaner Production

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Construction projects involve multiple stakeholders with different abilities that enable them to deal with the social problems that arise during the project lifecycle. This research aims to study the dynamic stakeholder power in implementing social responsibility issues in construction projects. Empirical research among Hong Kong construction industry practitioners was conducted to investigate the powers of seven stakeholders over thirty-five social responsibility issues. The data was analyzed using two-mode social network analysis methods and processed by Netminer 4. It was found from the results that internal and external stakeholders have control in different domains pertaining to social responsibility issues, but it does not mean either group has superior power. Ranked by the power status on social responsibility issues, the seven stakeholders are classified into five hierarchies: 1) governments, developers, and main contractors; 2) district councils, 3) consultants; 4) non-government organizations; 5) end users. The dynamic nature of stakeholders' powers has been elucidated by describing the power changes in different project stages, as well as in different social responsibility dimensions.

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“…In particular, stakeholder management aims at reducing the probability of actions carried out by the stakeholders that might adversely affect the project, and encouraging support to project objectives particularly in terms of knowledge sharing (Cleland, 1998;Aaltonen, 2011). In general, the process of project stakeholder analysis and management can be broken down into the following basic sub-processes: stakeholder identification, classification, assessment and management.…”

Section: Stakeholder Managementmentioning

confidence: 99%

Data management in project planning and control

Caron

2015

IJDS

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Abstract:The paper focuses on the importance of an early engagement of stakeholders to manage the project along its entire life cycle. An increasing level of uncertainty and complexity tends to generate an increasing level of unpredictability, since it is difficult to anticipate all the possible dynamics, internal and external, affecting a complex project. Improving the forecasting/ planning process requires the usage of all the data available to the project team, in particular when facing a high level of uncertainty and complexity. In fact, stakeholders are the main sources of knowledge about the project and their early engagement may significantly increase the amount of knowledge, both explicit and tacit, available. As a consequence, project planning and control may be considered as a participatory process resulting from the interaction of the project team with all the stakeholders involved in the project.Keywords: data management; project planning and control; project uncertainty and complexity; forecasting process; knowledge sources; early engagement of project stakeholders.Reference to this paper should be made as follows: Caron, F. (xxxx) 'Data management in project planning and control', Int.

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Project stakeholder analysis as an environmental interpretation process

Cited by 177 publications

References 40 publications

Residents’ responses to proposed highway projects: Exploring the role of governmental information provision

Residents’ responses to proposed highway projects: Exploring the role of governmental information provision

Who should take the responsibility? Stakeholders' power over social responsibility issues in construction projects

Data management in project planning and control

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