“…Competencies should be integrated into the development of theoretical knowledge and performance capabilities in class projects, activities, team assignments, internships, service learning, and general education courses (Giberson, 2010). Professional competence is defined as the ability of employees to apply professional knowledge, skills, motives, and traits to work conditions (Litchfield, Oakland, & Anderson, 2002). Ko and Hsiao (2008) found that foodservice knowledge is the most important factor influencing foodservice quality, followed by personal characteristics and communication.…”