Promoting data use through understanding user behaviors: A model for human open government data interaction

Abstract

Recent dramatic increases in the ability to generate, collect, and use datasets have inspired numerous academic and policy discussions regarding the emerging field of human data interaction (HDI). Given the challenges in interacting with open government data (OGD) and the existing research gap in this field, our study intends to explore HDI in the OGD domain and investigate ways HDI can further contribute to OGD promotion. Building upon two existing behavioral models, we proposed an initial conceptual model for OGD interaction, then using this model, conducted two studies to empirically examine users' behaviors when interacting with OGD. Ultimately, we refined this model for OGD interaction and invited three experts to validate it to enhance its understandability, comprehensiveness, and reasonableness. This comprehensive model for human OGD interaction will contribute to the theoretical work of the HDI field as well as the practical design of OGD platforms and data literacy education.