Promoting online deliberation quality: cognitive cues matter

Manosevitch, Edith; Steinfeld, Nili; Lev‐On, Azi

doi:10.1080/1369118x.2014.899610

Cited by 38 publications

(18 citation statements)

References 34 publications

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“…The success of the social Web, and especially social networking websites like Facebook, highlights users' interest in establishing relationships with others and sharing information more intensively and efficiently (McAfee 2006, Godin 2008, De Longueville 2010, Manosevitch et al 2014. Hence, the use of such social media technologies will provide a platform to share information, campaign and communicate with each other on issues that are important to citizens (Yang 2009).…”

Section: Tool Requirementsmentioning

confidence: 95%

“…Research has shown that augmentation of face-to-face deliberation with gaming technologies enhance participants' understanding of the challenges involved in the planning process (Gordon and Manosevitch 2011). In another vein, insights from cognitive psychology have provided the basis for using visual cues, e.g., maps, to promote more deliberative contributions in online forums (Manosevitch et al 2014). Besides online discussions, these methods also include opportunities to rank planning options, assign weights to plan evaluation criteria, and voting tools, so that citizens can express their preferences from a set of planning scenarios.…”

Section: Introductionmentioning

confidence: 98%

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A service-oriented architecture to enable participatory planning: an e-planning platform

Poorazizi

Steiniger

Hunter

2015

International Journal of Geographical Information Science

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Recent advances in Web technologies have opened avenues to create socio-technical platforms that can empower citizens in urban planning processes. The rise of the GeoWeb and the popularity of Web 2.0 collaborative tools can facilitate the development of a new generation of bottom-up Public Participatory GIS (PPGIS) platforms that can incorporate user-generated content into Spatial Data Infrastructures (SDIs). New service-based delivery mechanisms can provide architectural flexibility and adaptability, and enable the public to benefit from ubiquitous information access.From an e-participation perspective, Web 2.0 social networking functions support interactive communication among various PPGIS stakeholders, e.g., citizens, planners, and decision makers. The main contribution of this article is to present a reference architecture for e-planning platforms that (1) facilitates effective e-participation by allowing multidirectional map-based communication among various land development stakeholders (e.g., planners, decision makers, citizens, etc.), and (2) enables incorporation of visualization, evaluation, and discussion capabilities to support community planning processes. To achieve this, we developed a service-oriented architecture (SOA) that exploits SDI principles and Web 2.0 technologies. The platform architecture allows heterogeneous data sources, analytical functionality and tools, and presentation frameworks to be plugged into a coherent system to provide a planning and decision support platform. We present two real-world implementations of the proposed architecture that have been developed to support community engagement in the City of Calgary, Canada.

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Section: Tool Requirementsmentioning

confidence: 95%

Section: Introductionmentioning

confidence: 98%

A service-oriented architecture to enable participatory planning: an e-planning platform

Poorazizi

Steiniger

Hunter

2015

International Journal of Geographical Information Science

View full text Add to dashboard Cite

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“…Also, the design of reputation systems was shown to influence the effect of a market actor's reputation on a transaction (Klein et al, 2009;Zhu and Zhang, 2010). In online political discussion fora, visual interface cues were found to make online community members listen better to each other's opinions (Manosevitch et al, 2014). The design of online reputation systems may also cue reviewers to rethink their behaviour (Ekstrom et al, 2005).…”

Section: Online Reputation Systems and Market Transparencymentioning

confidence: 99%

Oblivion of online reputation: how time cues improve online recruitment

Novotny

Spiekermann

2017

IJEB

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In online crowdsourcing labour markets, employers decide which job-seekers to hire based on their reputation profiles. If reputation systems neglect the aspect of time when displaying reputation profiles, though, employers risk taking false decisions, deeming an obsolete reputation to be still relevant. As a consequence, job-seekers might be unwarrantedly deprived of getting hired for new jobs and can be harmed in their professional careers in the long-run. This paper argues that exposing employers to the temporal context of job-seekers' reputation leads to better hiring decisions. Visible temporal context in reputation systems helps employers to ignore a job-seeker's obsolete reputation. An experimental lab study with 335 students shows that current reputation systems fall short of making them aware of obsolete reputation. In contrast, graphical time cues improve the social efficiency of hiring decisions.Biographical notes: Alexander Novotny is an information privacy and security specialist. He works as an information security risk manager in the utilities industry. Moreover, he is a lecturer at the Institute for Management Information Systems at the Vienna University of Economics and Business. He has been teaching lectures on information privacy and security, ethical computing, and the foundations of information and communication technology. Alexander holds a Ph.D. in the economic and social sciences with a major in business information systems. His research interests focus on electronic privacy, information security and ethical computing. He served as a standardization expert for digital marketing and privacy at the Austrian Standards Institute.

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“…Chadwick (2008) señala que la disposición de herramientas para la discusión colectiva en los medios sociales es un factor esencial en su popularidad. Manosevitch et al (2014), además, estiman que existe una mayor probabilidad de que los internautas deliberen sobre asuntos sociales, económicos o políticos si se prevé un contexto previo, el cual centralice el debate, como sucedería en el caso de que cada petición dispusiera de la posibilidad de recibir comentarios.…”

Section: Características De Las Plataformas De Peticiones Onlineunclassified

Características formales de las plataformas de peticiones online: sistemas públicos anglosajones, opciones privadas en España

Calvo

2017

ARAB

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Resumen. Las peticiones, que pueden definirse como demandas hacia instituciones gubernamentales concretas firmadas por los ciudadanos, han desarrollado en Internet nuevas posibilidades en relación al feedback con las Administraciones, la comodidad y flexibilidad o el ahorro económico, entre otros (Juris, 2005). En países esencialmente anglosajones se han desarrollado plataformas que canalicen esta forma de participación, como es el caso del Parlamento Escocés, el Bundestag Alemán, o los municipios noruegos (Lindner & Riehm, 2011). Sin embargo, en España este tipo de iniciativas se han gestionado a través de alternativas privadas. El objetivo del presente trabajo es explorar la relación entre una de estas webs, Change.org, a fin de definir su funcionamiento y confrontar los rasgos formales de cada uno de los modelos. Para alcanzar estos objetivos, realizamos un análisis de contenido cualitativo del sitio web de Change.org, y así analizar el procedimiento para crear y firmar peticiones, los foros de discusión, la estructura de la página principal y las posibilidades del usuario para contactar con los miembros de la página. Los datos del trabajo de campo muestran resultados diversos sobre Change respecto a las plataformas públicas de e-petitions. Así, la web de peticiones destaca por su diseño simple y la aportación de instrucciones y guías de uso que facilitan la participación sencilla y rápida por parte de los usuarios. Sin embargo, los escasos espacios de deliberación y las posibilidades de contacto con el equipo y usuarios de Change.org alejan a la página de un modelo público de recogida de firmas online.

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Promoting online deliberation quality: cognitive cues matter

Cited by 38 publications

References 34 publications

A service-oriented architecture to enable participatory planning: an e-planning platform

A service-oriented architecture to enable participatory planning: an e-planning platform

Oblivion of online reputation: how time cues improve online recruitment

Características formales de las plataformas de peticiones online: sistemas públicos anglosajones, opciones privadas en España

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