Promoting Patient-oriented Medical Services: The Perceptions of Nurses toward Patient Safety Culture

Abstract

How to provide a patient-oriented medical service in hospitals has been emerged as an essential issue in China. The current study aims to provide implementations for hospital managers to enhance medical quality by investigating the perceptions of nurses regarding patient safety culture. Sexton et al. [7]'s safety attitudes questionnaire (SAQ) is used to assess the patient safety culture of nurses in a Grade III Level A hospital in China. The results illustrate that working conditions are essential components to establish a good atmosphere of patent-oriented medical service. Furthermore, the status of pressure perceived by nurses should not be ignored to reduce medical errors and malpractice during the medical procedures.

The Critical Role of Leadership in Patient Safety Culture: A Mediation Analysis of Management Influence on Safety Factors

“…Studies agree on the fact that staff's attitude toward patient safety may change positivity if hospital management dedicated to creating a supportive, cooperative, and enjoyable environment for medical staff within the unit or hospital. [44][45][46] Therefore, implementations for improving patient safety culture should begin with teamwork climate improvement.…”

“…This leadership approach serves as a model for inspiring and motivating medical staff to think creatively and perform beyond expectations. 29,38,46 Given that hospitals are labor-intensive entities, human resource management becomes paramount not only for reshaping leadership styles but also for ensuring the health and well-being of medical staff in the workplace.…”