Promover uma cultura de segurança em cuidados de saúde primários

Mendes, Carla; Barroso, Fernando

doi:10.1016/j.rpsp.2014.06.003

Cited by 5 publications

(8 citation statements)

References 14 publications

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“…[21] The most important thing will be to always notify the errors, in order to be able to perceive what the factors that were in its origin, so that in the future one will avoid similar errors. [8] The specialists reinforce that it is crucial to change the system, rather than to change the human conditions being that nurse managers are in process of shifting their approach to error from a person approach to a system approach. [22] International authors stress that it is crucial to create a safety culture in health institutions, based on an open and true environment, and with supportive relationships, pointing out that only in this way will health professionals be able to report and learn from mistakes.…”

Section: Discussionmentioning

confidence: 99%

“…[7] There are thousands of errors every day in the health area, errors that occur in any part of the care process, which can cause harm to the patient and may even lead to death. [2,8] Errors are involuntary and constitute a failure to perform a planned action according to the desired or the incorrect development of a plan, which may lead to incidents or adverse events. [9] Its notification emerges as one of the crucial strategies for an efficient and effective safety culture, as it enables analysis, enables learning and change in behaviours considered to be incorrect and unsafe as well as minimizes the risk of a new occurrence.…”

Section: Introductionmentioning

confidence: 99%

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Safety culture in the context of operating room: Nurses' perception regarding notification of errors/adverse events

Vinagre

Marques

2018

JNEP

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The notification of errors/adverse events is one of the central aspects for the quality of care and patient safety. The purpose of this pilot study is to analyse the safety culture of the operating room in relation to the errors/adverse events and their notification, in the nurses’ perception. It is a quantitative, descriptive-exploratory pilot study. A survey “Nurses’ Perception regarding Notification of Errors/Adverse Events” was applied, consisting of 8 closed questions to an intentional non-probabilistic sample consisting of 43 nurses working in the operating room of a private hospital in Lisbon. The results showed that only 51.2% of the adverse events that caused damage to patients were always notified by the nurses. Of the various adverse events occurred, 60.5% were not reported, justified by “lack of time”. There was also a negative correlation between professional experience and the frequency of error notification (p < .05). The factors referred as those that contributed most to the occurrence of errors were, pressure to work quickly (100.0%), lack of human resources (86.0%), demotivation (86.0%), professional inexperience and hourly overload (83.7%), lack of knowledge (74.4%) and communication failures (65.1%). The perception of Patient Safety was assessed by the majority of participants as “acceptable”. In conclusion, it was evident the reduced notification of adverse events in the operation room so it becomes crucial to focus on the continuous training of health professionals, as well as work on the error, to increase a safety culture with quality.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Safety culture in the context of operating room: Nurses' perception regarding notification of errors/adverse events

Vinagre

Marques

2018

JNEP

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“…A wide range of investigations on the prevalence of error in health care, estimates that between 3 and 16% of patients are victims of treatment errors that could be avoided (Santos, 2010). In Portugal, available data on this important issue are even scarcer, however, if we consider that Portuguese hospitals have the same reliability of their American counterparts, it will be possible to estimate between 1.300 and 2.900 annual deaths as a consequence of errors committed in the provision of health care (Mendes and Barroso, 2014). Relating these numbers to the morbidity cases originated from the same fact, we realize that we are facing a disturbing reality that requires an immediate multidimensional and multidisciplinary attention, guided by an investigation that allows to identify the problems and challenges concerning patient's safety and to study suitable solutions.…”

Section: Introductionmentioning

confidence: 99%

“…The occurrence of error is an adverse phenomenon that, in one way or another, affects all the links in this chain, namely professionals, which are the operational elements of health care provision (Antunes, 2015). The constant change of work conditions (increased average life expectancy, more complex patients, staff turnover, technological developments that are more and more complex), associated with an ever increasing level of exigency by health care system users, can threaten the functioning of the best team and the excellence of the best professional (Mendes and Barroso, 2014). This way, mistakes are often consequences and not causes.…”

Section: Introductionmentioning

confidence: 99%

Patient safety culture: study of some intervening factors

Ferreira

Consciência²,

Silva³

2018

mill

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RESUMOIntrodução: A segurança do doente tem um carácter multidimensional e multidisciplinar. No âmbito da sua índole multidimensional a OMS evidencia a importância da qualidade da interação e da comunicação como determinantes da qualidade e da segurança na prestação dos cuidados de saúde. Objetivo: Analisar em que medida as variáveis sociodemográficas e profissionais influenciam as competências de comunicação dos enfermeiros e qual o impacto das competências comunicacionais dos enfermeiros na cultura de segurança dos cuidados. Métodos Conclusões:Os resultados apontam para a importância da comunicação sobre algumas variáveis na cultura de segurança do doente. Esta realidade circunscreve-se de novos pressupostos e atitudes dos profissionais que têm que acompanhar, em tempo útil, a evolução do conhecimento, garantindo uma comunicação enfermeiro / utente eficaz e práticas de cuidados seguras, garantindo a qualidade dos cuidados prestados. Results: The population has 32.51 years as average, with a standard deviation of 7.958. They are mostly female (77.54%) with a degree (94.4%) and have, on average, 9.41 years of professional experience. Age, marital status, work experience does not influence the safety culture of the patient. After the inferential analysis through a multivariate multiple regression, we note that all manifest variables (Years of professional experience, collects information, share information and allows to terminate the dialogue) showed significant values. The greater the years of professional experience less punitive error response. Palavras-Chave Conclusions:The results point to the importance of some variables in the patient's safety culture. This reality is circumscribed by new presuppositions and attitudes; Professionals who have to attend, in a timely manner, the evolution of knowledge, ensuring safe practices, assuring the quality of the care provided.Keywords: Safety culture; Quality of care; Communication. RESUMENIntroducción: La seguridad del paciente tiene un carácter multidimensional y multidisciplinario. En el ámbito de su índole multidimensional, la OMS pone de manifiesto la importancia de la calidad de la interacción y de la comunicación como determinantes de la calidad y la seguridad en la prestación de la asistencia sanitaria. Objetivo: Analizar en qué medida las variables sociodemográficas y profesionales influencian las competencias de comunicación de los enfermeros y cuál es el impacto de las competencias comunicacionales de los enfermeros en la cultura de seguridad del cuidado. Métodos: Estudio, de carácter cuantitativo, descriptivo / correlacional, analítico y transversal, se realizó en una muestra de 138 enfermeros. Se utilizó la escala Evaluación de la Cultura de Seguridad del Enfermo en Hospitales (Eiras, 2011), y la Escala de Competencias de Comunicación Clínica (ECCC) validada por (Ferreira, Silva & Duarte 2016) para la evaluación de las competencias comunicacionales. Ferreira, M., Consciência, J., Duarte, J. & Silva, D. (2018). Culture of patient safety: Study of some i...

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“…The occurrence of error is an adverse phenomenon that, in one way or another, affects all the links in this chain, namely professionals, which are the operational elements of health care provision . The constant change of work conditions (increased average life expectancy, more complex patients, staff turnover, technological developments that are more and more complex), associated with an ever increasing level of exigency by health care system users, can threaten the functioning of the best team and the excellence of the best professional (Mendes and Barroso, 2014). This way, mistakes are often consequences and not causes.…”

Section: Introductionmentioning

confidence: 99%

Untitled

2018

mill

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Scientific knowledge is one of the pillars that support several technical and professional activities. That way, the Millenium Journal intends to continue the dissemination of this knowledge, as well as its critical discussion, providing a closer relationship between science and technology, from a more academic perspective, to business/ industrial activities and communities. In this edition, the Millenium Journal offers the possibility of deepening various scientific and technical subjects in the field of education and social development, life sciences and health, engineering, technology, management and tourism.

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Promover uma cultura de segurança em cuidados de saúde primários

Cited by 5 publications

References 14 publications

Safety culture in the context of operating room: Nurses' perception regarding notification of errors/adverse events

Safety culture in the context of operating room: Nurses' perception regarding notification of errors/adverse events

Patient safety culture: study of some intervening factors

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