1999
DOI: 10.1111/1467-8551.00111
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Propaganda, Persuasion and Symmetry: Local and Central Government Perspectives on Communicating with the Citizen

Abstract: The paper gives a brief resumé of the major public relations models and relates these to central and local government communication with the public. It gives central government's perspective on the Citizen's Charter and shows how this translates into a construct of reality based on four perceptions. Next, these four perceptions are subjected to scrutiny from the local government perspective, drawing on the results of a research project undertaken during 1995 on the publication of performance indicators (PIs). … Show more

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Cited by 3 publications
(2 citation statements)
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“…A purported distinction between``propaganda'' and``scientific persuasion'' was made by Grunig and Hunt (1984) in a formulation of models of public relations (see also Harrison, 1999). In a discussion of these models Harrison identifies propaganda with the activities of the showman P.T.…”
Section: Propagandamentioning
confidence: 99%
“…A purported distinction between``propaganda'' and``scientific persuasion'' was made by Grunig and Hunt (1984) in a formulation of models of public relations (see also Harrison, 1999). In a discussion of these models Harrison identifies propaganda with the activities of the showman P.T.…”
Section: Propagandamentioning
confidence: 99%
“…Others, however, are more pessimistic, regarding these shifts as mere publicity, part of the 'supermarket state' (Christensen and Laegreid, 2000), promoting an illusion of transparency and accountability (Born, 2004;Freedman, 2005;Redding, 2005), while rendering the relations of the regulator to the industry less visible (Ryan, 2000) and further excluding marginalised groups (Purvis and Hunt, 1999). In the academy, critical voices outweigh the optimists: Rose (1999: 385) critiques the neo-liberal project by which governance functions through 'autonomy', 'empowerment' and 'choice', and which activates an individualistic and instrumentalist framework for citizens positioned as consumers rather than as members of a civic community (Harrison, 1999;Needham, 2003).…”
Section: Just Words?mentioning
confidence: 99%