“…According to them, the problems encountered come mainly from individuals' characteristics (e.g., trembling hands, grasping issues, finger imprecision, visual impairments, memory decrease, learnability decrease), but also from the ergonomics of devices, particularly the remote control (e.g., including a large number of functions, unfamiliar functions, small labels, small symbols, small buttons, a small gap between buttons, inflexible layout (e.g., buttons cannot be reorganized), small device, lack of a backlight, requiring a specific body position to avoid losing infrared signal). This electronic device, which is already part of the everyday life of OAs [55], needs to be adapted to the rapid development of new services accessible through the TV interface.…”