This study identifies the factors and aspects that can be improved during the tutorial accompaniment towards the terminal efficiency of accountancy and administration students registered in the distance education system of the DACEA UJAT, under a qualitative-quantitative approach method. This results in a proposal based on the convergence of two types of tutoring given to the student, through the implementation of a follow-up process for both face-to-face tutoring for students who are attended in the first year and a half in the Education Centers Distance located in the municipalities and those that are served through a web application for not having chosen that option to enter and their attention is completely virtual.