Abstract:In recent years, the delay or non-arrival of a kidney donor has led to saturation and congestion of care in the country's medical centers, claiming the lives of thousands of people. Although it is true that nowadays there are a number of people who offer to make these donations, unfortunately this number has been decreasing due to the lack of patients waiting for a prompt intervention. In this work, we used a method called Design Thinking that allowed us to analyze and plan strategically the processes involved… Show more
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