Providing a Spanish interpreter using low-cost videoconferencing in
a community study computers

Wofford, James L.; Campos, Claudia L.; Johnson, Dominic; Brown, Monica T

doi:10.14236/jhi.v20i2.34

Cited by 14 publications

(24 citation statements)

References 12 publications

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“…However, this result was only statistically significant for establishing rapport between the patient and clinician (Price et al, ). Clinicians were also satisfied with video‐interpreting (Schulz et al, ; Wofford et al, ) particularly due to the duration of the assessment and consequently favored using the technology again (Wofford et al, ).…”

Section: Resultsmentioning

confidence: 99%

“…This finding concurs with similar issues of audio‐visual quality affecting the TM session in an earlier study (Locatis et al, ). Another study found that patients rated the audio‐visual quality of their TM session as good or excellent 72% of the time (Wofford et al, ). The need for a secure and encrypted connection was stated by Wofford et al ().…”

Section: Resultsmentioning

confidence: 99%

“…There were five papers exploring the satisfaction and acceptability of video-interpreting (Mucic, 2010;Nápoles et al, 2010;Price et al, 2012;Schulz et al, 2015;Wofford et al, 2013). Three studies described the assessment tool to assess patient satisfaction (Locatis et al, 2010;Schulz et al, 2015;Wofford et al, 2013). Videointerpreting was found to be satisfactory to patients in three studies (Locatis et al, 2010;Schulz et al, 2015;Wofford et al, 2013).…”

Section: Data Extraction and Analysismentioning

confidence: 99%

“…Three studies described the assessment tool to assess patient satisfaction (Locatis et al, 2010;Schulz et al, 2015;Wofford et al, 2013). Videointerpreting was found to be satisfactory to patients in three studies (Locatis et al, 2010;Schulz et al, 2015;Wofford et al, 2013). However, a common finding was the preference for FTF interpreting (Locatis et al, 2010;Schulz et al, 2015).…”

Section: Data Extraction and Analysismentioning

confidence: 99%

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A narrative review of the evidence regarding the use of telemedicine to deliver video‐interpreting during dementia assessments for older people

Haralambous

Subramaniam

Hwang

et al. 2019

Asia-Pacific Psychiatry

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Introduction As Australia's aging population increases and diversifies, there will be a growing need to address the burden of dementia among culturally and linguistically diverse (CALD) communities. Due to a lack of CALD‐appropriate services and bilingual health professionals, older people from CALD backgrounds often receive a delayed diagnosis of dementia. The use of telemedicine (TM) to deliver video‐interpreting services may overcome the barriers of interpreter availability when diagnosing and assessing dementia in older people from CALD backgrounds. Methods This paper aims to present a review of the literature on the use of TM to deliver video‐interpreting during dementia assessments. Factors affecting the reliability and agreement, feasibility, and satisfaction and acceptability when using TM or video‐interpreting have been described. Results The review found evidence that dementia assessments conducted via TM are as reliable as face‐to‐face (FTF) assessments and that participants are satisfied and find TM acceptable. There was less evidence about the feasibility of TM from the health care perspective, particularly regarding the acceptability and potential financial cost‐savings. Only five studies investigated the use of video‐interpreting during clinical assessments with CALD patients. Although video‐interpreting was found to be satisfactory among CALD patients and clinicians, a common finding was the preference for FTF interpreting. Discussion More research is needed to examine the financial feasibility and the health care perspective on the implementation and adoption of TM for dementia assessments. The use of TM to deliver video‐interpreting for dementia assessments has never been investigated and represents a significant gap in the literature.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Section: Data Extraction and Analysismentioning

confidence: 99%

Section: Data Extraction and Analysismentioning

confidence: 99%

See 2 more Smart Citations

A narrative review of the evidence regarding the use of telemedicine to deliver video‐interpreting during dementia assessments for older people

Haralambous

Subramaniam

Hwang

et al. 2019

Asia-Pacific Psychiatry

View full text Add to dashboard Cite

show abstract

“…Secondly, the accessibility of the technologies has created challenges because not all areas are equipped. Therefore one consideration for increasing the use of TIS and VRI is to incorporate mobile technology capacity (Locatis et al, 2010;Wofford et al, 2012). For example, iPads and tablet computers can provide tremendous flexibility for CMIs, and make it possible for them to deliver interpretation services from almost any location.…”

Section: Lessons Learned Implications For Interpretation Servicesmentioning

confidence: 99%

Language and communication services: a cancer centre perspective

Ramos¹,

Davis²,

Antolino³

et al. 2014

Divers Equal Health Care

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What is known on this subject . Patients with limited English proficiency experience health disparities that affect their quality of care and health outcomes. . It is recognised that the use of interpreters helps to reduce health disparities and improve outcomes for patients with limited English proficiency. . In the USA there are important laws and policies that provide legal protection for healthcare recipients with diverse language and communication needs.What this paper adds . It describes how a cancer centre implemented an institutional policy on language and communication services. . It provides an example of a cancer centre's language services programme designed to reduce health disparities experienced by patients with limited English proficiency. . It highlights the importance of hospitals having qualified medical translators and the availability of telephone and video interpreting to further assist their patients with limited English proficiency. ABSTRACTThere is robust and compelling evidence of the pervasiveness of health disparities experienced by groups with limited English proficiency and other diverse communication needs. These disparities have a significant impact on the quality of care and healthcare outcomes. This paper describes the institutional efforts of the H. Lee Moffitt Cancer Center and Research Institute in responding to the diverse language and communication needs of its patients and their families. Information is presented on Moffitt's approach to the development and implementation of comprehensive language and communication services in a hospital-based setting. Moffitt's Language Services Program is designed to improve access to and care of patients with diverse language and communication needs by offering high-quality, culturally competent and professionally delivered interpretation and translation

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When Patients and Providers Speak Different Languages

2019

AORN Journal

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Providing a Spanish interpreter using low-cost videoconferencing in a community study computers

Cited by 14 publications

References 12 publications

A narrative review of the evidence regarding the use of telemedicine to deliver video‐interpreting during dementia assessments for older people

A narrative review of the evidence regarding the use of telemedicine to deliver video‐interpreting during dementia assessments for older people

Language and communication services: a cancer centre perspective

When Patients and Providers Speak Different Languages

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