Providing assistance to older users of dynamic Web content

Maximizing the healthcare environment: A systematic review exploring the potential of computer technology to promote self-management of chronic illness in healthcare settings

“…This may be due to only one of these interventions explicitly incorporating design features for older adults [42]. The use of computer technology is fraught with difficulties from the perspective of the older person, with many older people being reticent to use them for a variety of reasons, including issues related to hardware such as screen text being too small and the contrast poor, and the physical manipulations required to control a computer challenging their dexterity [48][49][50]. Software issues also create difficulties, such as the logic of the interfaces being difficult to understand and use, difficulties searching the internet and issues with low health literacy making computerbased health information difficult to comprehend [49,50].…”

Silver Surfers Search for Gold: a Study Into the Online Information-Seeking Skills of Those Over Fifty

“…These skills, it has repeatedly been found, are both numerous and complex, and not often conquered by our older adults (Lunn and Harper 2011). Kuiper et al (2008) classify three types of skills inherent in successful online information seeking: Web searching skills; Web reading skills and Web evaluating skills.…”

Pesquisa Online de Usabilidade: processo de compra nos websites Compra Fácil e Ponto Frio por usuários acima de 52 anos

“…Os usuários acima de 52 anos, considerados "older users" pela literatura (CZAJA, 2005;LUNN;HARPER, 2011;NAUMANEN;TUKIAINEN, 2007;ZAJICEK, 2004), estão cada vez mais inseridos no ambiente interativo das interfaces tecnológicas. Os websites de compra online são um desses ambientes que se mostra não preparado para esses usuários.…”