PSS Production Systems: A Simulation Approach for Change Management

Abstract

Abstract. The research presented in this paper is oriented on the transition of the manufacturing industry towards the delivery of product-service system. The paper presents the first results in the development of a decision support system dedicated to help in configuring service-oriented production systems, notably with an objective of capacity management. An illustrative case study is presented, linked to the production of washing machines.

Configuration of Product-Service Systems value networks – Evidence from an innovative sector for sludge treatment

“…Accordingly, a PSS network should be designed prior to developing the PSS solution, which supports both the design and operation phases of the PSS solution. This is because the PSS, unlike traditional manufactured products, draws upon a lot of internal and external resources [10,27]. Additionally, PSS development requires not only technological knowledge on products and services but also regulations and the cultural backgrounds of the actors.…”

“…In this sense, Mannweiler et al [31] proposed a qualitative evaluation method of the PSS life cycle cost to support customer choice among the PSS variants. Marquè s et al [10] used discrete event simulation to evaluate the impact of the transition to PSS on the capacity management. They came to the conclusion that capacity planning has a critical role in transition success.…”

“…PSS are based on a complex integration of product and service components, requiring the interoperability of several collaborative companies in the delivery network. The literature underlines that, before designing the detailed structure of a PSS, the viability of the solution in terms of the overall architecture of the system and its delivery network need to be assessed [6,10]. More specifically, PSS introduce new economic balances based on selling the use instead of the product.…”

“…In this perspective, simulation is one of the most common tools used in the PSS context to enable well-informed decisions on PSS alternatives [10,13,[15][16][17][18]32]. Here the alternatives refer to the various PSS offers and are evaluated from a single perspective, i.e.…”

Performance Measurement for the Design of Product-Service Systems

“…As such, the simulation, be it a discrete-event, an agent-based or a system dynamic based one, is a corner stone of the performance measurement, and thus of the decision making process [9,10], and the performance indicators are its backbone. Several research works used the simulation to support the decision making process in the context of PSS [10,11,12] . Among the most common questions addressed in this context is the shift from a mere product oriented offer to a PSS oriented offer.…”