Because a high percentage of primary care patients have behavioral problems, patient-centered medical homes (PCMHs) that wish to attain true comprehensive whole-person care will find ways to integrate behavioral health services into their structure. Yet in today's health care environment, the incorporation of behavioral services into primary care is exceptional rather than usual practice. In this article, we discuss the components considered necessary to provide sustainable, valueadded integrated behavioral health care in the PCMH. These components are to: (1) combine medical and behavioral benefits into one payment pool; (2) target complex patients for priority behavioral health care; (3) use proactive onsite behavioral "teams;" (4) match behavioral professional expertise to the need for treatment escalation inherent in stepped care; (5) define, measure, and systematically pursue desired outcomes; (6) apply evidence-based behavioral treatments; and (7) use cross-disciplinary care managers in assisting the most complicated and vulnerable. By adopting these 7 components, PCHMs will augment their ability to achieve improved health in their patients at lower cost in a setting that enhances ease of access to commonly needed services.
INTRODUCTIONT he Affordable Care Act is centered on making health care less expensive and more effective. A cornerstone of this effort is an overhaul of primary care.1 Since over 40% of patients seen in primary care settings have behavioral health conditions, which include mental health and substance use disorders, disabling psychological symptoms and psychosocial stress, and unhealthy behaviors, 2 comprehensive primary care must necessarily address behavioral health issues.As the redesign of primary care takes place, insufficient attention to the critical behavioral elements of comprehensiveness will compromise the gains that are otherwise possible. And gains are possible: behavioral comorbidity, especially in patients with chronic and complex medical conditions, is associated with an estimated $350 billion per year spent on unnecessary medical and surgical services when behavioral conditions remain ineffectively treated.3 Unfortunately, two-thirds of patients with significant behavioral conditions receive no treatment at all, 4 and most of those who do, receive their care in the medical and not the behavioral care sector. 5,6 Moreover, this percentage does not change even for patients with severe mental disorders.While financial support for services delivered to patients seen in behavioral health settings remains important, this paper is focused on improving behavioral health care in the primary care setting, where the majority of patients with such problems are encountered. Today, hospitals, clinic systems, groups of primary care physicians, payors, and other stakeholders are seeking economically feasible ways to include behavioral health services that will add value, ie, improve health at equivalent or reduced cost, for patients seen in patient-centered medical homes (PCMHs...