Psychological anxiety, professional performance, and the impact of the COVID-19 pandemic: A study of healthcare providers at the University of Jordan Hospital

Abstract

The profound ramifications of the COVID-19 pandemic have notably affected the health sector, posing a threat to the global healthcare system. Amid these challenges, this study examines the impact of the pandemic on the psychological and somatic domains of healthcare providers. Specifically, it evaluates the psychological anxiety levels and professional performance of healthcare providers at the University of Jordan Hospital, while investigating the correlation between anxiety and performance. The study, encompassing a sample of 211 individuals, introduces scales for measuring psychological anxiety and professional performance. Findings reveal a medium level of psychological anxiety and professional performance. A negative correlation emerges between anxiety and performance scores. Gender, age, and experience exhibit no statistically significant impact on anxiety or performance. The study underscores the need for experimental research in psychological health and life management, contributes a novel cognitive dimension to understanding psychological anxiety, and sheds light on factors shaping professional performance.