Psychological Contract Breach and Work Overload as Predictors of Emotional Exhaustion among Bank Employees

Nwankwo, Barnabas E.; Kanu, Gabriel C.; Obi, Tobias; Sydney-Agbor, Ngozi; Agu, Solomon A.; Aboh, James U.

doi:10.12966/psbr.06.02.2013

Cited by 2 publications

(3 citation statements)

References 45 publications

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“…In the past, many studies on PCB have used medical staff (Ahmed et al, 2013; Rodwell and Gulyas, 2013; Trybou and Gemmel, 2016) or bankers (Nwankwo et al, 2013; Kagaari, 2014) as the participants. However, the employees working at energy companies (e.g., coal miners and oil workers) were ignored in prior research.…”

Section: Discussionmentioning

confidence: 99%

The Relationship Between Psychological Contract Breach and Employees’ Counterproductive Work Behaviors: The Mediating Effect of Organizational Cynicism and Work Alienation

Chen

2018

Front. Psychol.

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Psychological contract breach (PCB) may trigger negative attitudes in employees and ultimately cause further negative behaviors. By drawing on social exchange theory, this study aims to explore the link between PCB and counterproductive work behavior (CWB) by focusing on the mediating role of organizational cynicism and work alienation. We administered a cross-sectional survey of 484 energy company front-line employees. The conceptual model was examined via structural equation modeling. The results suggested that organizational cynicism and work alienation sequentially mediated the relationship between PCB and CWB. This study elucidated the mechanisms underlying the relationship between PCB and CWB by introducing negative attitudes (i.e., organizational cynicism and work alienation) into the model, and offered further evidence that organizations should pay more attention to employees’ PCB and negative attitudes in order to reduce their CWB.

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Section: Discussionmentioning

confidence: 99%

The Relationship Between Psychological Contract Breach and Employees’ Counterproductive Work Behaviors: The Mediating Effect of Organizational Cynicism and Work Alienation

Chen

2018

Front. Psychol.

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“…Health and family related issues (Oredein & Alao, 2010). Present pay position, nature of job and promotion factors (Ahuja et al, 2002;Nwankwo et al, 2013). Recognition, work condition, co-workers' and supervisors support like factors contribute in employee turnover (Hammerberg, 2002;Mosadeghrad, 2013).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Stress is an important mediator between workload and turnover intentions (Glaser et al, 1999). Workload and job satisfaction affect organizational commitment, which in turn, influence turnover intention (Nwankwo et al, 2013). Excessive workload and stress directly contribute in job turn over intention (Ahuja et al, 2002).…”

Section: Literature Reviewmentioning

confidence: 99%

Factors Affecting Job Turnover: A Case Study of Private Schools of District Swat

Khan

Mateen

Hussain

et al. 2017

SJMS

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Several factors force employees to leave the organization.This study examines the relationship among job turnover intention, workload, low pay and job stress in private schools at district swat. For this purpose, the data has been collected from of two hundred and forty eight employees. The results of the study indicated that workload, low pay and job stress are significantly positive related to turnover intention. This study also suggested that for overcoming the turnover from the schools enough salary should be given to employees to motivate them and retained.

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Psychological Contract Breach and Work Overload as Predictors of Emotional Exhaustion among Bank Employees

Cited by 2 publications

References 45 publications

The Relationship Between Psychological Contract Breach and Employees’ Counterproductive Work Behaviors: The Mediating Effect of Organizational Cynicism and Work Alienation

The Relationship Between Psychological Contract Breach and Employees’ Counterproductive Work Behaviors: The Mediating Effect of Organizational Cynicism and Work Alienation

Factors Affecting Job Turnover: A Case Study of Private Schools of District Swat

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