2011
DOI: 10.1007/s10566-011-9145-7
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Psychological Empowerment and Child Welfare Worker Outcomes: A Path Analysis

Abstract: The purpose of this study was to investigate how work environment and psychological empowerment related to worker outcomes in public child welfare. These relationships were examined by testing a conceptual model in which psychological empowerment mediated the relationships between work environment variables (quality of supervision and role ambiguity) and worker outcome variables (emotional exhaustion and intentions to remain employed in child welfare). Responses from 234 public child welfare front-line workers… Show more

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Cited by 21 publications
(16 citation statements)
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References 72 publications
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“…Where supervisors are socially and emotionally supportive to supervisees, workers' selfefficacy is related to intention to stay (Lee et al, 2011). In Cearley's (2004) study, supervisors' empowering behaviours significantly affected workers' feelings of empowerment, specifically increasing their ability to make decisions.…”
Section: Self-efficacy and Empowermentmentioning
confidence: 94%
See 1 more Smart Citation
“…Where supervisors are socially and emotionally supportive to supervisees, workers' selfefficacy is related to intention to stay (Lee et al, 2011). In Cearley's (2004) study, supervisors' empowering behaviours significantly affected workers' feelings of empowerment, specifically increasing their ability to make decisions.…”
Section: Self-efficacy and Empowermentmentioning
confidence: 94%
“…The quality of supervision was consistently associated with positive worker outcomes, with a significant number of papers addressing the impact of supervision on job satisfaction (Renner et al 2009;Lee et al 2011;Barth et al, 2008;Landsman 2008;Mena and Bailey 2008). Job satisfaction coheres around the following three themes: structure, focus and frequency of supervision; task assistance (supervisor's tangible, work-related advice and instruction to a supervisee); and support to access resources for consumers.…”
Section: Job Satisfactionmentioning
confidence: 99%
“…Support from supervisors was not found to be a predictor for turnover in our study. Studies of organizational climate in child welfare show frontline supervision to be an important retention factor, ameliorating the impact of emotional exhaustion, job conflict, role ambiguity, and work-life conflict (Chen & Scannapieco, 2010;Lee, Weaver, & Hrostowski, 2011;Mor Barak, Levin, Nissly, & Lane, 2006). Hopkins, Cohen-Callow, Kim, and Hwang (2010) found stress, safety, and the consequences of inclusion in decision making were more significant in curtailing turnover than the supervision experience.…”
Section: Discussion and Implications For Social Workmentioning
confidence: 99%
“…These findings are not surprising since employees oper ating at administrative levels are given a wider scope of authority and empowerment. Empowerment, defined to include job importance and autonomy, was identified as the mechanism operating in orga nizational climate that influence individual attitudes and behaviors (Lee, Weaver, & Hrostowski, 2011). Administrators in both groups, successful and not successful implementation, are empow ered to call for innovation in their respective agencies.…”
Section: Discussionmentioning
confidence: 99%